Clean, well maintained and very helpful staff.

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Same facilities and great location as usual as this is our 5th stay in 12 months.

I arrived on Sunday for a self check in and was disappointed with the allocated pitch. Once I had managed to contact the warden I found her to be quite hostile and unfriendly to my request for an alternative pitch on the grounds that pitch 35 was not the size suitable for my unit.
I was told that someone had put a 5th wheel unit in there previously so there was not a problem. I also could put a large 5th wheel unit in there but I would still not be able to use my awning.
She was adamant that there was nothing else available and that was it.
I said I would like to be moved if something became available the following day.
There were at least 4 pitches available for the next 4 days and I was not contacted.
I spoke to Martin, the manager, on the 4th day explaining my situation.
He was very helpful and apologetic for my disappointment and would look into it. We spoke at length and also about pitch 35 and concluded that if it was limited to 6m long units only that there would not be a problem in the future.
I did not like to complain because on this and other occasions all the other members of the team are most helpful and friendly.

Friendly excellent facilities

Nothing

Lovely site, well positioned for great walks and information/maps given for your stay to make the most of your time at Pinecones. Very clean facilities and Ben's bar is a really nice addition to relax and meet others staying on site.
The Owner and staff are polite and friendly, all making the perfect stay!

Nothing

Nice and clean site .nice place for takeaway

Rather dark at night .As site very busy 1 block of toilets very smelly

Fab campsite, lovely facilities, great bar for drinks, we had a takeaway breakfast that was was excellent.
Very convenient location for the coast and visiting Sandringham, will definitely be back

Nothing 😀

Everything

Nothing

Excellent customer service, managed to squeeze us in when we asked for an extra night at very short notice.

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Toilets and showers spotless.
Surrounding area and countryside were lovely.
Facilities and pitches were faultless
Staff are superb and so friendly and helpful and work tirelessly.
Bar was lovely and food from Norfolk Nibbles (on site) was the best I have ever had.
Thanks you so much, and we look forward to seeing you all again.

Nothing at all 5 star!!

The shower and toilet facilities were always clean. Great idea to have the en-suite style rather than shower/toilet block. Everything was clean and tody across the park. Brill addition of the bar& snack bar. Pitches were nice and big. A quiet policy in place (and enforced) made for a decent nights sleep. Lots of information given at check in for walks and local dog friendly places. We had a great stay and will come back again to explore more of the local area

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