Dear Ellen,
Thank you for taking the time to leave a review.
We’re glad you enjoyed the views and the proximity to Lourdes’ attractions.
Regarding the flies, please note that their presence is unfortunately something we cannot control. Our campsite is located in a natural and rural environment, which can lead to an increased presence of insects during certain periods. As for the reception, outside of hight season, we close at 6 p.m. so that our team can manage dinner service at the bistro. On the bistro's weekly closing day, we use that time to carry out essential maintenance and upkeep throughout the site. Your pitch was indeed one of the most appreciated by our guests, with a lovely view and good space. It was available simply because a previous guest had just checked out that morning. For short stays, especially just one night, guests are welcome to choose from available pitches if they prefer a different location and I'm happy to assist during reception hours.
We’re sorry that you left without giving us the opportunity to help, and we hope the rest of your trip went well.
Kind regards,
Anna

Dear Bronagh,
Thank you so much for your glowing review. We’re thrilled that you enjoyed the peaceful setting just outside Lourdes and were touched by the natural sounds that make this place so special. We’re also very happy to hear that the location was ideal for your cycling tours and allowed you to explore the region so easily. Your recommendation means a lot, and we hope to welcome you back on your next adventure.
Warm regards, Anna & Fabien

Dear Debbie,
Thank you so much for your kind words, we’re really pleased you enjoyed the peaceful atmosphere, the beautiful views, and our homemade pizzas! It’s always great to hear when guests appreciate the pool and the spacious pitches too. We hope to welcome you back again soon for another relaxing stay in the Pyrenees!

Warm regards, Fabien and Anna

Dear Sue,

Thank you very much for your review and kind words about the beautiful views and the cleanliness of our site.
We’re sorry to hear that the presence of cats affected your experience. Just to clarify, the cats are not ours – they are strays from the surrounding area, often drawn in by guests feeding them, which we strongly advise against. We regularly remind visitors not to feed animals for exactly this reason.
Regarding the bistro: we do our best to communicate our opening dates clearly. The information is displayed on our Pitchup listing, on our official website, and in the welcome guide, which is also available online. Although we usually open the bistro and pool around mid-May, we actually opened both a week early this year — despite the low visitor numbers and unpredictable weather.
We hope you’ll consider staying with us again in the future, and we’d be happy to welcome you back during the full season for an even more complete experience.

Warm regards,
Anya

Dear Joëlle,
Thank you so much for your lovely review!
We’re delighted to hear that you and your family enjoyed the goats, the children’s activities at reception, and of course the beautiful views. The nearby lake is indeed a gem, and we’re glad you had time to explore it.
It was a real pleasure to welcome you — we hope to see you again on a future family getaway in the Pyrenees!
Warm regards,
Anya

Dear Sam,
Thank you for your review and for sharing your great photos — we're glad you enjoyed the view from your pitch and the peaceful atmosphere (including the curious kittens!).
Regarding the sanitary facilities: the number open during your stay complies with the official classification standards, which are based on the number of occupied pitches in low season. This allows us to maintain cleanliness and sustainability while still meeting demand.
We hope to welcome you back soon — perhaps during the high season, when the full range of facilities is open.

Best regards,
Anya

Bonjour,

Un grand merci pour votre retour si positif à la suite de votre séjour chez nous.
Nous sommes ravis que vous ayez apprécié le calme de notre camping, la propreté et le confort des installations, l'accueil de notre équipe, ainsi que notre situation idéale aux portes de Lourdes.
Concernant le manque d’intimité que vous évoquez, nous en prenons bonne note. En basse saison, nous laissons parfois davantage de liberté sur le choix des emplacements pour que chacun puisse trouver l’espace qui lui convient le mieux, mais nous allons réfléchir à des solutions pour renforcer cette sensation de tranquillité.
Toute l’équipe se joint à moi pour vous remercier et espère avoir le plaisir de vous accueillir de nouveau lors d’un prochain passage dans les Hautes-Pyrénées.

Bien cordialement,
Anya

Dear Dee,
Thank you so much for your fabulous review — it truly made our day!
We’re delighted that you enjoyed the friendly atmosphere, the convenience of local transport, and the eco-conscious spirit of the site. It’s great to hear that you made the most of the cycling and walking opportunities too!
You're absolutely right about the water pressure — it's part of our commitment to sustainability, ensuring responsible water usage without compromising comfort.
We’d be thrilled to welcome you back for a longer stay next time!

Warm regards,
Anya

Bonjour,
Merci beaucoup pour votre retour et pour avoir pris le temps de partager ces jolies photos de votre séjour !
Nous sommes ravis que vous ayez apprécié l’accueil, le calme et la verdure du camping — c’est exactement l’ambiance que nous cherchons à offrir à nos campeurs.
Toute l’équipe se joint à moi pour vous remercier et espère avoir le plaisir de vous accueillir à nouveau pour un prochain séjour au pied des Pyrénées.
Bien cordialement,
Anya