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Feefo service rating

Parque Orbitur Madalena

6.9
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From £16.61/€18.70/A$30.50/US$21.05/CA$27.90/CHF20.84/SEK199.14/DKK139.63/NOK182.50/ISK2,646/ARS912.42/CLP14,556/PEN70.21/NZ$32/ZAR301.28/PLN79.66/R$80.82/CZK479.44/RSD2,205/HUF6,049.34/RUB1,342.43/CN¥145.33 (for 1 night, 2 adults)

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Pool

General

  • Woodland site a kilometre from Madalena beach
  • A 15-minute drive from Porto
  • Pool, playground, snack bar and tennis courts

If you're off to the Porto District, you must of course partake of the port. It's all easily done from Parque Orbitur Madalena, five kilometres from the historic town of Vila Nova De Gaia and the famed port caves of Taylor’s Port and Porto Calem. The esteemed old city of Porto, home to heaps more port-based shenanigans, is a 15-minute drive away across the Duoro river.

And would you care for a beach with your port? Parque Orbitur Madalena is a kilometre from the sands at Madalena, one of the region's award-winning beaches stretching along 17 kilometres of coastline: Aguda, Canidelo, Francelos, Granja, Miramar and Valadares are all a cinch to get to from here.

Parque Orbitur Madalena is a roomy woodland site, with plenty of space for play and sunbathing. It has an outdoor pool with sun loungers and a snack bar alongside, tennis courts, a play area and free wifi.

Please note

Your dog must be tattooed or microchipped.

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Twin axle vehicles are not permitted on site.

The outdoor swimming pool is open between 01/06 and 06/10 (subject to weather conditions).

Dogs are not allowed in the accommodation units.

Local city tax of €2 per person per night is not included and must be paid on arrival between 01/04 and 30/09.
Local city tax of €1 per person per night is not included and must be paid on arrival between 01/10 and 31/03.
People with disabilities and children under 16 years old are tax-exempt.


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Depart: (2 nights)
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Reviews

6.9

Overall rating based on 19 reviews

 

58% would recommend this site to a friend.

58% would stay here again.

  50% described Parque Orbitur Madalena as Forest ?

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Value for money
Accommodation
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Wifi



Only showing reviews for last 18 months.

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Default avatar

Nice little site with great facilities. 12/06/2019

Reviewer's country: United Kingdom Jack S. Mobile phone icon Confirmed

  • Boogie cabin
  • Recommend to friends   Visit again
  • Liked: 

    Clean and tidy site, nice pool (if a little cold in June) reasonably priced shop and snack bar on site. Beach only a short walk and train station to Porto around 15 mins away.

    Disliked: 

From the manager...

Thank you for reviewing our camping. We’ll be looking forward to hearing from you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Facilities in need of refurbishment, good location 10/05/2019

Reviewer's country: United Kingdom Karen A. Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Easy access to bus service into Porto
    Lovely beach just 5 mins away
    Handy shop on site. There was a bar and restaurant but we didn’t use them
    Good site pool (although not open whilst we were there)
    Large supermarket with a few minutes drive (turn left out of the site, first left, through lights, straight over next 2 roundabouts)

    Disliked: 

    The general condition of the park was poor and felt quite neglected. Ok so you’re under a canopy of trees but tree debris should be cleared up as it’s a trip hazard, dustbins had lids hanging off and we’re old and rusty, the shower facilities are dated (looked at least 20-30 years old), needed painting, hot water was unpredictable, showers are cramped, one toilet roll holder by the door, some toilet doors were warped and wouldn't close, other doors didn’t have locks. All of the washing machines on the site were out of order for days. Reception staff were very apologetic but had no idea if or when they’d be fixed.

    There were no set pitches so it was a free-for-all, which when busy could be a nightmare. We’ve stayed at other Orbitur parks and they’re not as neglected as this one.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Needs care and management 07/10/2018

Reviewer's country: France David G. Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    The location is superb with an excellent bus service into Porto centre. The staff are all very friendly, helpful and courteous.

    Disliked: 

    The site lacks management and supervision. There are few spaces reasonably flat for campervans but this is compounded by tents pitched anywhere and campers extending their space with washing lines and paraphernalia. One caravan with tent and wash line took up more than 100 square metres of prime flat area. A modicum of camp supervision would have improved our stay immeasurably, instead we had to stay on a very uneven and slopng site, needless to say we did not extend our stay. The closed toilet blocks stink, so beware of camping close to them. The site is generally somewhat rundown but the staff are delightfully friendly.

From the manager...

Merci d'avoir séjourné dans notre établissement. Vos commentaires sont très importants pour nous et nous apprécions la contribution à l'amélioration de nos produits et services.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Not a bad site, toilets clean, defined pitches wood be better 30/07/2018

Reviewer's country: United Kingdom Ray A. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Good welcome.

    Disliked: 

    Shop extremely expensive.
    For this price, I would expect deigned pitches not a free for all.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you.

Overall
6
Location
(No rating)
Value for money
(No rating)
Accommodation
(No rating)
Facilities/activities
(No rating)
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(No rating)
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(No rating)
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(No rating)

Good base to explore Porto. 10/07/2018

Reviewer's country: United Kingdom Graham W. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Close to Porto. Choose you own pitch.

    Disliked: 

    Site a bit tired. Washroom facilities

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Very tired site. 09/06/2018

Reviewer's country: United Kingdom Peter W. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Convenient for bus to Porto

    Disliked: 

    Site seriously needed updating. We were then in the wet but weeds could have been dealt with and a general deep clean and refresh would male it very pleasant.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Default avatar

Random pitches, good location. 30/05/2018

Reviewer's country: United Kingdom Kate D. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Good location for Porto, friendly helpful staff. Between 8-10 euros for an Uber ride into Porto.

    Disliked: 

    Toilets and Showers were functional but could do with a re-fit.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Default avatar

The staff who were extremely helpful especially in helping me ... 24/03/2018

Reviewer's country: France Robert L. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    The staff who were extremely helpful especially in helping me trace and retrieve my mobile phone which I had left in a taxi.

    Disliked: 

From the manager...

Thank you for your visit and your review. Very happy that you enjoyed the experience. We'd like to welcome you back again soon. Looking forward to hearing more from you. Best regards

Overall
10
Location
Value for money
Accommodation
(No rating)
Facilities/activities
(No rating)
Customer service
Child friendliness
(No rating)
Cleanliness
(No rating)
Wifi
(No rating)

Very run down. The facilities are dated and neglected. This site would 09/03/2018

Reviewer's country: United Kingdom Lyn H. Mobile phone icon Confirmed

  • Electric gravel pitch
  • Recommend to friends   Visit again
  • Liked: 

    Near lovely beach and large motorhome service point
    bus to Porto (but dogs can’t go on the buses.)

    Disliked: 

    Poor Facilities
    Condition of the pitches
    General Condition of the site
    No WiFi

From the manager...

Thank you for your visit and your review. We'd like to welcome you back again soon and have the opportunity to compensate you. Looking forward to hearing more from you. Best regards

Overall
2
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Reviews in other languages appear below.
Default avatar

accueil, le personnel à l'écoute 05/06/2019

Reviewer's country: France jean s. Confirmed

  • Boogie cabin
  • Recommend to friends   Visit again
  • Liked: 

    accueil, le personnel à l'écoute

    Disliked: 

    Translate (Powered by Google Translate)
From the manager...

Thank you for reviewing and recommending our camping. We’ll be looking forward to hearing from you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

Take away

Tennis

TV room

Watersports

Amenities on site

Bath available

Disabled facilities

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Parent & baby washroom

Pick-up from public transport

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Utilities

Charging facilities

Chemical disposal

Gas cylinders available

Recycling available

Renewable energy

Rules

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Nearby leisure

Watersports nearby

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Type

Very large (over 200 pitches)

Location

[[ campsite.name ]] [[ place.name ]]
  • Rua de Cerro 608, Praia da Madalena, Vila Nova de Gaia, Vila Nova de Gaia, Portugal, 4405-736
  • Timezone Europe/Lisbon WEST (GMT+01:00)   GPS 41.1076°N 8.6555°W

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Beaches and port are the main items on the agenda with a stay in these Portuguese parts, with proximity to award-winning sands as well as to Vila Nova de Gaia and the UNESCO World Heritage city of Porto, built on the hillsides overlooking the Douro river.

Madalena beach, the closest to the site, is a top spot for sunbathing as well as surfing. It has wide stretches of sand, dunes and wooden passageways to wander during the day, and lively restaurants and bars to keep you fed and occupied in the evenings. Aguda and Senhor da Pedra beaches are also top sandy picks around Gaia.

And then to town… have a day among the port caves of Vila Nova de Gaia, including those of Taylor’s Port and Porto Calem, then move on to Porto 10 kilometres away for more world-famed caves and a vast number of old buildings including the 14th-century Church of São Francisco, the neoclassical Stock Exchange and the Gothic-style Church of Santa Clara.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  10 a.m. –  7 p.m.
Depart:  2 p.m.
On-site accommodation
Arrive:  5 p.m. –  7 p.m.
Depart:  11 a.m.

Parque Orbitur Madalena cancellation policy

Balance refunds: no penalties

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now.

The remainder is payable on arrival.

Hired accommodation: €100.00 (£86.34) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Payment methods accepted on the park

Cash
Visa

Terms and conditions

Site booking terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are not allowed in the accommodation units.
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Your dog must be tattooed or microchipped.

General
Bookings are nominative and non-transferable.
Entertainment and activities are available between 01/07 and 01/09.
Quiet hours must be respected between 11 p.m. and 7 a.m..
The bar and/or restaurant is open between 01/06 and 15/09.
The grocery shop is open between 01/06 and 15/09.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation
Hired accommodation: €100.00 (£86.34) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Pitches
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Pool
Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
The outdoor swimming pool is open between 01/06 and 06/10 (subject to weather conditions).

Reception
Reception is open from 8 a.m. to 10 p.m. between 16/06 and 13/09.
Reception is open from 9 a.m. to 7 p.m. between 14/09 and 15/06.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.

Vehicles
No vehicle movement between 11 p.m. and 7 a.m..
Twin axle vehicles are not permitted on site.

Visitors
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

Additional terms

Local city tax of €2 per person per night is not included and must be paid on arrival between 01/04 and 30/09.
Local city tax of €1 per person per night is not included and must be paid on arrival between 01/10 and 31/03.
People with disabilities and children under 16 years old are tax-exempt.

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