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Ballater Caravan and Camping Park

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Ballater Caravan Park is surrounded by hills and spectacular scenery, and lies adjacent to the River Dee, one of Scotland’s finest salmon rivers.

The park caters for caravans and motorhomes and also has great facilities for camping. It is half a mile from the centre of Ballater with its variety of shops and restaurants and just a quarter of a mile from the golf and bowling clubs.

This quiet and beautiful location combined with so many facilities within easy walking distance makes the park very popular with visitors.

Depart: (2 nights)


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Terms and conditions

Please read the park terms and conditions below and the terms and conditions.

Additional terms

Please do not go on site without prior approval of the warden.

You are required to pay any balance due on arrival and before entry to the park. Payment is made at the park office.

Please bring your booking confirmation when checking in at reception.

In high season when the park is busy you may have to wait at reception to complete the arrival process. You will still need to report to reception to obtain access codes and electric hook-up.

We reserve the right to decline or terminate the booking of any guest(s) whose party make-up or behaviour interferes or may interfere with the general comfort of other guests. In this event no refunds will be made. Ballater Caravan Park and its facilities are intended for family holidays.The park is for use of caravans, motorhomes and tents: none may be used for commercial or employment purposes. Vans, lorries or any commercial vehicles are not permitted. No selling or commercial undertaking, within the park, is permitted. The park reserves the right to deal with any infringement of these conditions.

When booking a pitch the size of your unit must be stipulated, at the time, to ensure that the allocated pitch is large enough. Should you subsequently alter your requirements we cannot guarantee to provide an appropriately sized pitch. Every endeavour will be made to allocate guests the pitch of their choice, however, it must be clearly understood that acceptance of a booking is not conditional on the allocation of a particular pitch.

The park reserves the right to impose a charge of 2% for payments made by credit card. However at the present time no charge is made for this facility.

Payments for gas and other ancillary supplies, available at reception, must be paid for in full at the time of purchase.

You may wish to change some elements of the booking, e.g. type of accommodation or lead name. We will try to meet your request. Any changes must be made at least 21 days before the arrival date and be confirmed to the site in writing.

If no notification of non-arrival is given the park reserves the right, from 12.00 noon on the day following, to re let the pitch. No refund can be made for unused days.

We limit changes to your booking during your stay, however we cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government or God.

We try very hard to provide all facilities and entertainment as advertised in our website. It may however be necessary to make some alterations in advance of your arrival. If such a change is necessary, we will endeavour to advise you in writing as soon as possible. Compensation or refund may be made in such circumstances.

We always endeavour not to change the date or cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the change of date or cancellation as soon as possible and give you the following options.
a) accept the alternative arrangements as notified to you.
b) choose another available break from us at the advertised price.
c) cancel your booking with a full refund of any money you have paid.

All published prices include VAT and may be subject to change without prior notification.

In the event that the park warden is not in the office a notice will direct you to his/her location or provide a mobile telephone contact. Your pitch number and directions to it will be confirmed on arrival. If you are in any doubt whether you are on the right pitch please check. Any guest on the wrong pitch will be required to move.

All pitches must be vacated by 12 noon on the day of departure, otherwise an additional night's fee may be charged.

The fire assembly point for the caravan park is in front of the reception. In the event of an emergency dial 999 for the emergency services and notify the park warden immediately.

For fire safety reasons children are not permitted to erect tents without adult supervision.

Children remain the responsibility of their parents or guardians at all times. It is particularly important that you always know where your children are and that you provide adequate supervision for them at all times.

Only those people listed on the booking can occupy your accommodation and use the facilities of the park. If this legal requirement is not met, your booking will be terminated and you will be asked to leave, with no refund made.

If you are dissatisfied with any aspect of your stay, please speak to the park warden. In most cases he/she will be able to help you immediately so that you can enjoy the rest of your stay. However, if you are still dissatisfied, you must speak to the park management and record your complaint with them. If, at the end of your stay, you feel that we have not dealt with your complaint satisfactorily, please write to the park owner at the office address no later than 28 days after the end of your visit. We are only able to take action on any complaints that are first brought to the attention of the reception team whilst you are on site and secondly received in writing within 28 days, unless there are exceptional circumstances. It is necessary for Ballater Caravan and Camping Park to impose these limitations so that we have the opportunity to solve the problems experienced.