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Newquay Bay Resort

8.3
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From £11.90/€13.33/A$21.82/US$15.17/CA$20.02/CHF14.81/SEK141.64/DKK99.50/NOK128.72/ISK1,886/ARS648.28/CLP10,376/PEN49.91/NZ$23/ZAR217.12/PLN56.69/R$57.96/CZK341.19/RSD1,571/HUF4,321.25/RUB957.66/CN¥104.21 (for 1 night, 6 people)

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Indoor heated pool

General

  • Family park in the Porth valley within easy reach of Newquay
  • Heated pools, sauna and steam rooms, café and bar
  • Surf lessons, bike hire and coastal walks all available

What a lot there is to do around Cornwall's Newquay Bay Resort, a family-friendly park set a 15-minute walk from the golden and safe beach of Porth. Fittingly for a site based near Newquay, the park has its own surf school for those interested in learning the art – or you might prefer to lounge around the resort's many facilities (and bar) instead…?

Newquay Bay has a good range of modern accommodation and a wide variety of facilities, including a fully refurbished indoor pool with sauna and steam rooms at no extra charge, a heated outdoor pool with seating and a new play area (pool open in summer), and the Venue bar and restaurant, serving food every day and fully kitted out with BT Sports, arcade games, snooker tables and plenty of seating.

The summer months see regular evening entertainment in the Venue from shows to bingo, and Sami’s kids' club on hand to amuse kids of all ages with talent competitions, discos and heaps of other activities.

For food, a restaurant was added to the Venue in 2017 with the aim of producing high-quality food to match the standards of the site facilities, using the best of fresh local ingredients; as much of the food is made in-house as possible, from burgers to sauces. There's a café too, for those who are just after a coffee and snack, and a small shop selling fresh food, gifts and various essentials. Plenty of local supermarkets are close to hand.

Amenities include showers, toilets, disabled facilities, free wifi and launderettes with coin-operated machines; irons and ironing boards can be hired from reception and there are also airers if required.

And if you're here to investigate the surf at nearby Fistral beach and Watergate Bay? Newquay Bay's on-site Blue Surf School has lessons and equipment hire, as well as bike hire and activities such as coasteering, all available for an additional charge. The famed surf festival Boardmasters is nearby.

Silver David Bellamy Conservation Award

Please note

Under 18s must be accompanied by their parents or legal guardians.

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.

Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).

Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

No hen/stag parties permitted via Pitchup.com.

The indoor swimming pool is open between 01/01 and 31/12.

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Bookings must not be for more than 28 consecutive nights.

The outdoor swimming pool is open between 26/05 and 31/08 (subject to weather conditions).

Due to the countryside valley location, the mobile reception is weak or minimal on the resort, so there's a phone available to use in reception should you need. The best network is O2; others are very limited. Free wifi is available in the poolside café and the Venue Bar.

During June 2019, the site is undergoing development works so there may be some noise between 9am and 6pm.


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Reviews

8.3

Overall rating based on 182 reviews

 

85% would recommend this site to a friend.

81% would stay here again.

  56% described Newquay Bay Resort as Peaceful ?

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Value for money
Accommodation
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Wifi



Only showing reviews for last 18 months.

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Swimming pool 24/06/2019

Reviewer's country: United Kingdom Ian C. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Swimming pool

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Friendly staff, clean facilities 24/06/2019

Reviewer's country: United Kingdom Abby E. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Swimming pools, large flat pitches, lovey view.

    Disliked: 

    Long walk to the toilet block, limited options for cooked food between 3 -5. No phone signal.

From the manager...

Thank you for taking the time to leave us a review, we are pleased to hear you enjoyed the swimming pools and the view. We do advertise that there is minimal phone signal unfortunately this is out of our control. Thanks again for your feedback and we hope to see you again!

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Friendly greeting on arrival. Swimming pool, sauna and steam room ... 23/06/2019

Reviewer's country: United Kingdom Mary F. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Friendly greeting on arrival.
    Swimming pool, sauna and steam room were very enjoyable and they were clean.
    Well stocked shop on site.

    Disliked: 

    Despite having been allocated a pitch, no one had bothered to check it. The grass was long and there was dog poo on the pitch.
    There was also a big pile of dog poo beside the drinking water tap.
    The entire camping field appeared to be a free for all for the dog owners on site to walk their dogs, many off the lead - it's not very nice to be eating your meal with a dog pooing outside your window and then the owner (sometimes) picking up after it.

    At first we were on our own in a huge field with a lot of empty pitches, but despite this they put other campers immediately one on each side of us which under the circumstances we felt extremely unnecessary.
    The pitches were muddy and not level.
    I appreciate the site is under new ownership and this is the reason that the showers and toilet blocks are seriously outdated, but knowing you had campers coming I would have thought that at least they could have been cleaned. The wash basins were dirty, there was debris in the showers and drains and the hand dryer didn't work in the ladies - all of which I pointed out in a review on the first day - but nothing was done about it.

From the manager...

Thank you for taking the time to leave us some feedback, we are pleased to hear you enjoyed the facilities we have here onsite. We are sorry to hear of the problems regarding your pitch, I hope reception were informed so they could of sorted this. It is unfortunate when people do not clean up after their dogs we do have signs around park and it is in arrival information as well as dogs need to be on a lead around site. The toilet and shower blocks are cleaned every morning about 8am then they are checked again in the afternoon. We had to block some pitches off due to trees being cut down and this is why guests were all in one area rather than being spaced out. Thank you for your feedback we will use it to improve for the future. We hope to see you again.

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

Entertainment location staff. 17/06/2019

Reviewer's country: United Kingdom Anonymous Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Entertainment location staff.

    Disliked: 

    Food choice

From the manager...

Thank you for taking the time to leave us a review, we are pleased to hear you enjoyed the entertainment. Thanks again for your feedback and we hope to see you again!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Would stay again it was a nice site. 17/06/2019

Reviewer's country: United Kingdom Christopher W. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    The site was clean and well presented. With a fair amount for the little ones to do. Brilliant that it’s so close too two nice beaches. The club house was nice and good food too. My kids loved the entertainment. Thumbs up to Surfin Sami. Toilets and showers really nice and staff very friendly. It was very quiet for Father’s Day weekend, not sure if this normal or weather put people off

    Disliked: 

    WiFi is only in the buildings and don’t reach the pitches. We had no signal with 3 mobile on site so no means to contact. Kids would of liked their cartoons in the evening when settling down. Pitches were very muddy which I can’t blame the park due to weather. However some care to get them re-turfed maybe. The cafe at the swimming pool was a let down. Despite the presentation and cleanliness of it. We had to wait 20 mins on the sat morning for our teas and a further 45mins for our breakfast. They were also turning people away.

From the manager...

Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed the venue bar and the entertainment, your feedback will be passed onto the entertainment team and Surfing Sami. We do advertise that phone signal is minimal unfortunately this out of our control. We will take on your feedback regarding the pitches I will pass this onto our grounds team. Our cafe has been extremely busy this past week we do apologise for this.
Thanks again for your feedback and we hope to see you again where you can see more improvements.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Really great site would definitely recommend to friends and family 17/06/2019

Reviewer's country: United Kingdom Anonymous Mobile phone icon Confirmed

  • Non-electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    The facilities available to customers. Customer service at the reception desk was really good, friendly staff. General site was very good

    Disliked: 

    Arcade wasn’t the best it could be, range of prizes was poor for the tokens collected.

From the manager...

Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed the facilities. I will pass on your feedback to our arcade contractor. Thanks again for your kind comments and we hope to see you again!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Apart from the odd thing we had a great time 03/06/2019

Reviewer's country: United Kingdom Gemma S. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Swimming pool was clean
    Staff were friendly

    Disliked: 

    Food wasn’t great (pizza)
    Field was empty but we were bunched next to a big family who were noisy into the late hours and stunk us out with the smell of marijuana that they were smoking right outside our van
    Arcade seemed like a bit of a hush up

From the manager...

Thank you for taking the time to leave us a review, we are pleased to hear you enjoyed the swimming pool. We do apologise of the problems you had during your stay he hope you informed a member of staff so they could deal with the situation. Thanks again for your feedback and we hope to see you again.

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

Very nice and friendly site. Highly recommend. 03/06/2019

Reviewer's country: United Kingdom Jaclynn C. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Electric hook up pitch was very roomy and overall the site was very friendly, calm and quiet.

    Disliked: 

From the manager...

Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed your stay here with us and liked your pitch. Thanks again for your kind comments and we hope to see you again soon!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Good localisation, close to the beach. Shop on site was ... 31/05/2019

Reviewer's country: United Kingdom Anonymous Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Good localisation, close to the beach. Shop on site was well equipped and had good prices. Pub, restaurant and game room were very convenient.

    Disliked: 

    Toilets and showers were dirty all the time and located 5 min walk from tent pich. We stayed there over Bank Holiday weekend and facilities weren't cleaned for a two days. Dirty swimming pool, grass was in bad condition with nails, stones and worn areas.

From the manager...

Thank you for taking the time to leave us a review, we are pleased to hear you liked our location and enjoyed the facilities we have here on site. We are sorry to hear the toilet and showers were dirty. These are cleaned and checked a few times during the day. Thanks again for your feedback and we hope to see you again.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Pool area 31/05/2019

Reviewer's country: United Kingdom Matthew R. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Pool area

    Disliked: 

    Very dated site. Poor shower and wash facilities. Customer services poor waited over 20 minutes for takeaway drinks. Pitch allocated unusable due to broken rocks even after so called pitch inspection. No mention online of major building works being carried out (large lorries in and out of site).

From the manager...

Thank you for your feedback we are pleased to hear you liked the pool. We are a little surprised to hear you found the site dated as all the facilities have been worked on in the last 3 years. We are sorry that you were not notified of the development work being done on site. We will take on your feedback and use it to improve for the future.
We hope to see you again so you can see the improvements.

Overall
2
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

Take away

Tennis

TV room

Watersports

Amenities on site

Bath available

Disabled facilities

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Parent & baby washroom

Pick-up from public transport

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Utilities

Charging facilities

Chemical disposal

Gas cylinders available

Recycling available

Renewable energy

Touring and motorhomes

Fully serviced pitches

Hard standings

Rules

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Themes

Luxury

Peaceful

Spectacular scenery

Walkers' paradise

Nearby leisure

Canoeing/kayaking nearby

Climbing nearby

Cycle hire nearby

Cycling nearby

Fishing nearby

Golf nearby

Horse riding nearby

Indoor pool nearby

Leisure/theme park nearby

Mountain biking nearby

Outdoor pool nearby

Restaurant nearby

Sailing nearby

Surf school nearby

Tennis nearby

Watersports nearby

Groups welcome

D. of E. welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Nearby farmers' market

Public transport nearby

Shop nearby

Type

Medium (26-50 pitches)

Camping 2.0

Camping pods

Location

[[ campsite.name ]] [[ place.name ]]
  • Trevelgue Road, Porth, Newquay, Cornwall, England, TR8 4AS
  • Timezone Europe/London BST (GMT+01:00)   GPS 50.4310°N 5.0441°W

Nearest transport

Coach stations
St Columb Minor (Cornwall): Church St Coach Stop — 1.0 miles
Newquay: Porthfour Turn Coach Stop — 1.0 miles
Newquay Bus Station — 2.2 miles
Train stations
Newquay Rail Station — 1.8 miles
Quintrell Downs Rail Station — 2.0 miles
St Columb Road Rail Station — 5.1 miles
Ferry ports
Padstow Ferry Landing — 9.1 miles
Rock Padstow Ferry Landing — 9.4 miles
Tolverne Ferry Landing — 14.4 miles
Airports
Newquay St Mawgan Airport — 2.0 miles
Penzance Airport — 29.6 miles

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Take the kids to any one of many kid-friendly things to see and do: Newquay Zoo, the Blue Reef Aquarium and DairyLand Farm World are the closest big family attractions, but it's worth a trip to the Eden Project at St Austell or to Devon for the Crealy Great Adventure Park at Exeter, and The Big Sheep and the Milky Way parks, both at Bideford.

The closest sands to the site are at Porth beach and Watergate Bay, both within about 15 minutes and both part of the beaches at Newquay. If you'd rather sunbathe, stroll, paddle or rockpool than surf, Newquay has miles upon miles of beaches to explore – try a day each at Tolcarne, Lusty Glaze, Great Western, Towan or Tregurrian.

Must see

  • Newquay Zoo (1.8 miles)
  • Blue Reef Aquarium (2.0 miles)
  • Fistral Beach (2.5 miles)

National Trust

  • Trerice (3.1 miles)
  • Carnewas and Bedruthan Steps (3.5 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  12 p.m. –  10 p.m.
Depart:  10 a.m.
On-site accommodation
Arrive:  4 p.m. –  10 p.m.
Depart:  10 a.m.

If the reception is closed, please check in at the Venue Bar (the blue building on the opposite side of the road).

Newquay Bay Resort cancellation policy

No refunds within 6 weeks of arrival date.

Modifications are subject to a £20.00 fee.

No refunds/discounts for inclement weather, late arrivals or early departures.

Bookings cannot be amended within 1 day(s) of arrival.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Newquay Bay Resort will debit the balance from your card 6 weeks before arrival, or if the arrival date is sooner than 6 weeks then the balance will be taken immediately.

You can also opt to pay the full amount at the time of your booking.

Payment methods accepted on the park

Cash
MasterCard
Visa

Terms and conditions

Site booking terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Changes to your holiday
Bookings cannot be amended within 1 day(s) of arrival.
Modifications are subject to a £20.00 fee.

Dogs
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.

General
Bookings are nominative and non-transferable.
Bookings must not be for more than 28 consecutive nights.
Entertainment and activities are available between 31/03 and 20/10.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Pick-up trucks, vans, open back trucks are not permitted.
Quiet hours must be respected between 11 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The bar and/or restaurant is open between 01/01 and 31/12.
The grocery shop is open between 01/01 and 31/12.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The sauna (and/or hammam) is open between 01/01 and 31/12.

Occupancy
Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches
You must follow the management directives when pitching your tent/unit and related equipment.

Pool
Only park guests are authorised to use the pool.
The indoor swimming pool is open between 01/01 and 31/12.
The outdoor swimming pool is open between 26/05 and 31/08 (subject to weather conditions).

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Open fires are prohibited.

Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Additional terms

Due to the countryside valley location, the mobile reception is weak or minimal on the resort, so there's a phone available to use in reception should you need. The best network is O2; others are very limited. Free wifi is available in the poolside café and the Venue Bar.

The café's opening hours are 9am-1pm, although they may vary over Christmas and winter periods.

During June 2019, the site is undergoing development works so there may be some noise between 9am and 6pm.

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