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Whitecliff Bay Holiday Park

7.9

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General

  • Family-friendly park with indoor and outdoor pools and a Jacuzzi
  • Soft play room, adventure playground and lots of summer activities
  • Varied programme of evening entertainment including outdoor cinema

Along with the white cliffs, the kaleidoscopic vista of golden sands, turquoise seas and forest green hills at this family-friendly site will leave you tickled pink.

At Whitecliff Bay Holiday Park there’s a roomy outdoor swimming pool, as well as an indoor version with Jacuzzi, toddler pool and water flume. Diminutive campers can have fun exploring the soft play room, adventure playgrounds, mini golf and diverse activities laid on in summertime (metal detecting on the beach, exploding volcano experiments, flying remote-controlled helicopters...)

The evenings ring in some good quality family fun too. No jazz hands here: the cabaret includes top artists from the West End belting out rock anthems and the like; and in the summer months, there are atmospheric outdoor film screenings on the lawns looking out over the bay.

All bookings include free entertainment passes for the use of the site facilities including the indoor and outdoor pools and the Culver Club for evening entertainment. Another nice touch is the new 'Magic Lounge About' programme of events in high season: guests can burrow into a beanbag with a beer from the bar, and enjoy talks and demonstrations from local businesses on everything from ice cream to llamas...

Gold David Bellamy Conservation Award

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Depart: (2 nights)
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Reviews

7.9

Overall rating based on 80 reviews

 

78% would recommend this site to a friend.

74% would stay here again.

 

Distribution requires 5 reviews or more.

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Excellent site, clean and warm facilities. Would definitely recommend 10/10/2017

Reviewer's country: United Kingdom Bryony H. Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Cleanliness of the whole place, warm toilets and showers, friendly staff.

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

All ok but due to weather had to come home ... 08/10/2017

Reviewer's country: United Kingdom Jane N. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    All ok but due to weather had to come home early.

    Disliked: 

    A bit hilly

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)
Default avatar

Toilet and shower facilities were excellent. 07/10/2017

Reviewer's country: United Kingdom Rosie S. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Toilet and shower facilities were excellent.

    Disliked: 

    Grass site on slope with poor drainage so can become very muddy in wet weather.
    Camp site on opposite side of road away from main park facilities so one can feel a little isolated, entrance on rather a nasty bend.

Overall
2
Location
Value for money
Accommodation
Facilities/activities
(No rating)
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(No rating)
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(No rating)
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(No rating)
Wifi
Default avatar

good level pitch, the staff absolutely brilliant helped at every ... 20/09/2017

Reviewer's country: United Kingdom anthony f. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    good level pitch, the staff absolutely brilliant helped at every enquiry.

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)
Default avatar

lovely clean site staff friendly 19/09/2017

Reviewer's country: United Kingdom Irene R. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    lovely clean site staff friendly

    Disliked: 

    no entertainment just because we are mature it would be nice to have something going on at night. thought you favoured static vans more than touring ones. no where on site to walk dogs.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

we have just got back from a 2 week holiday ... 17/09/2017

nicola_f166886

  • Recommend to friends   Visit again
  • Liked: 

    we have just got back from a 2 week holiday at whitecliff bay holiday park.
    We have been coming to this park for around 8 years. We stayed in a chalet with a few problems.
    The chalet wasn't cleaned properly as there was cobwebs behind sink In bathroom and childrens toys behind sofa. The sofa obvious isn't pulled out very often to be cleaned. our heater in the living area broke we reported it and a man came to have a look and had to order a part so was given a small heater and said will be back to fit the part but never even came back.
    The bedrooms were cold at night. condensation were running down windows and down panel to floor in main bedroom and everywhere was wet. Not enough electric plug sockets they were all mainly in kitchen area. For a family of 5 Adults and 2 dogs not a lot of space especially in the kitchen couldn't even swing a cat in there.
    There was no slip mat in the shower one of us nearly slipped we had to go out and buy one. There was a damp fusty smell In the hall way. All the wardrobes were coming apart at the back and bottom. One of the dining chairs in the living room someone who stayed there before a dog had chewed it. The office was told about the chair as we weren't getting the blame for this for our dogs.
    The entertainment has gone downhill there were some really good cabarets but hardly anything on over weekends.
    We have friends that stay on the camping/touring site and I know they are disappointed too. There wont be no camping soon it will all be static caravans. Our friends had to stay on bottom field a distance to walk to toilets/showers and to culver club it took them half an hour or more to get to the culver club as they are senior citizens.
    We are all disappointed how this site has gone down hill.
    We left a bag in one of the kitchen cupboards with food in, phoned up the day after getting back when we realised we was missing a bag only to be told that the house keeping chucked them in the bin but there was unopened food more likely they have kept the food for themselves. I wouldn't mind but there are plenty of food banks on the island where it could of gone. Extremely disgusted about this.
    We will be coming back to iow but not to this site. We are going to find another site on the island.

    Disliked: 

Overall
4
Location
(No rating)
Value for money
(No rating)
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(No rating)
Facilities/activities
(No rating)
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(No rating)
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(No rating)
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(No rating)
Wifi
(No rating)
Default avatar

Will not be staying there again 17/09/2017

Reviewer's country: United Kingdom Janet R. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    The touring area where we stayed was good.

    Disliked: 

    The disabled shower was not suitable. There was no help cord for a disabled person to use in the case of an emergency. The shower could not be adjusted to obtain a suitable temperature. Whenever we used it the water was extremely hot and we could not stand under it as it was too hot. Although we reported it to reception and it was supposed to have been sorted we never found it any different so used the standard showers even though they were not suitable. Also the lock on the door would not stay locked and we had people opening the door when we were naked. Also because children were back at school the reception on the site was closed down and so was the shop which meant we had to go over to the main site across the road which divided the site if we needed to use these facilities. It seemed that only those people staying in the caravans which were permanently sited and in the lodges on the main site were looked after. All those staying in the permanently sited caravans, and glamping sites and touring sites were not treated as well.

Overall
4
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

play park for the children when dry weather, camp wide ... 08/09/2017

Reviewer's country: United Kingdom John W. Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    play park for the children when dry weather,
    camp wide Wi-Fi was just about useable

    Disliked: 

    as non drinkers nothing on site to do,
    when wet no play barns or covered play areas,
    as disabled had to use car to get to the toilets/showers even though requested pitches close to toilets/shower blocks,
    all the better amenities are on the caravan side of the camp so again as disabled with young grandchildren had to use car to get from tent pitches to pools as main road a problem,
    no fire breaks between tent pitches packed in like sardines if one goes up the lot will
    toilet block always wet on floor due to showers and not always clean

Overall
10
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Park was in a good location. 07/09/2017

Reviewer's country: United Kingdom mark_w323573 Mobile phone icon Confirmed

  • Non-electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Park was in a good location.

    Disliked: 

    Camping area was out of the way to the beach and amenities (aside from the toilet and shower facilities which were close by). Shower and toilet facilities fell under expectations for cleanliness. Customer service was under par.

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Closeness to beach. Showers were nice and hot 06/09/2017

Reviewer's country: United Kingdom carol_e133228 Mobile phone icon Confirmed

  • Electric grass pitch
  • Recommend to friends   Visit again
  • Liked: 

    Closeness to beach. Showers were nice and hot

    Disliked: 

    It needed a tidy up grass long round tent abit neglected

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

Take away

Tennis

TV room

Waterslide

Watersports

Amenities on site

Bath available

Disabled facilities

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Local produce

Parent & baby washroom

Pick-up from public transport

Public telephone

Shower available

Tents for hire

Toilet block

Washing-up area

Wifi

Utilities

Charging facilities

Chemical disposal

Gas cylinders available

Recycling available

Renewable energy

Touring and motorhomes

Drainage hook-up points for tourers

Fully serviced pitches

Hard standings

Seasonal pitches

Tourer storage facilities

Water hook-up points for tourers

Rules

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Themes

Peaceful

Spectacular scenery

Walkers' paradise

Wildlife haven

Nearby leisure

Canoeing/kayaking nearby

Cycle hire nearby

Cycling nearby

Fishing nearby

Golf nearby

Horse riding nearby

Indoor pool nearby

Leisure/theme park nearby

Mountain biking nearby

Outdoor pool nearby

Restaurant nearby

Sailing nearby

Tennis nearby

Watersports nearby

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Public transport nearby

Shop nearby

Type

Large (51-200 pitches)

Location

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  • Hillway Rd Bembridge, Isle Of Wight, England, PO35 5PL
  • Timezone Europe/London GMT (GMT+00:00)   GPS 50.6746°N 1.0970°W

Nearest transport

Coach stations
Southsea: Clarence Pier Coach Stop — 7.7 miles
Portsmouth: Southsea Coach Stop — 8.4 miles
Portsmouth: The Hard Interchange — 8.5 miles
Train stations
Brading Rail Station — 1.9 miles
Sandown Rail Station — 3.1 miles
Smallbrook Junction Rail Station — 3.6 miles
Ferry ports
Ryde Hoverport — 4.8 miles
Ryde Pier Head Ferry Terminal — 5.3 miles
Fishbourne IOW Ferry Terminal — 6.5 miles
Airports
Southampton Airport — 22.3 miles

Directions


From Ryde (Isle of Wight)
Take the A3055 towards Sandown. Go through Brading and turn left at the Yarbridge Cross traffic lights heading towards Bembridge. It's a bendy road so take your time. After 2 miles or so you will pass the Propeller Inn on your left, take the next right. We are about 1 minute on your right-hand side.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

One of the attractions of the Isle of Wight is that so much is crammed into a relatively small area, and guests can easily get to all the major sights simply by jumping on a bus outside the park.

Budding zoologists are spoiled for choice: as well as the Owl and Monkey Haven, there are tigers and big cats at the Isle of Wight Zoo, alpacas, penguins and meerkats at the Seaview Wildlife Encounter, and over 200 species on view at the Amazon World Zoo Park.

There’s also a donkey sanctuary at Carisbrooke Castle, where visitors can see where King Charles I was banged up (instead of bawling, he went bowling, and you can still play on the very same green).

Historical types should also check out Osbourne House, the seaside palace where Queen Vicky, Bertie and brood used to come to top up their tans, or take a tour of the mosaics and Roman jewellery on display at Brading Roman Villa.

If the sun is shining, the obvious choice is Sandown beach, for sandpies and swimming, followed by dodgems on the pier, or a visit to the animated dinosaurs at Dinosaur Isle. It’s also worth taking a boat trip to see the iconic chalk stacks and lighthouse at the Needles, or going loco on the Havenstreet Steam Railway.



For oohs, aahs and eeks, Blackgang Chine has loads of exciting and eccentric rides and exhibits crammed into 40 acres of Victorian gardens, and there’s a toboggan run, 3D maze and more rollercoasters at its sister theme park, Robin Hill.

If it’s raining, Dad could be dispatched to Ryde to take the kids ice-skating or bowling, while Mum pays a visit to the jewellery collection at Isle of Wight Pearl (and maybe comes home with a piece made from the contents of an oyster personally plucked from the 'Pick a Pearl' pool...).

Must see

  • Dinosaur Isle (2.3 miles)
  • Isle of Wight Steam Railway (5.6 miles)
  • Royal Marines Museum (7.9 miles)

National Trust

  • Bembridge Windmill (0.7 miles)
  • Brighstone Shop and Museum (13.3 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  11 a.m. –  Anytime
Depart:  10 a.m.

Reception is unmanned after 5pm. Please call the site/park using the contact details provided in the booking confirmation email if you are arriving after this time.

Whitecliff Bay Holiday Park cancellation policy

No refunds within 1 week of arrival date.

Cancellation must be received in writing. Cancellation charges are calculated as follows:

43-55 days 30% of holiday cost
29-42 days 50% of holiday cost
8-28 days 90% of holiday cost

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Whitecliff Bay Holiday Park will debit the balance from your card 8 weeks before arrival, or if the arrival date is sooner than 8 weeks then the balance will be taken immediately.

Payment methods accepted on the park

Maestro
MasterCard
Visa

Terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
Your dog must be tattooed and microchipped.

General
Kites and generators are not permitted.
Quiet hours must be respected between 12am and 7am.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Vehicles
Commercial vehicles (vehicles used for work related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Visitors
Visitors must register at reception and pay their fee.

Additional terms

The person making the booking is responsible for the booking and by signing that he/she is over 21 years of age also warrants that the party is as stated and that he/she is included and will be present.

All caravan and camping guests are requested that when setting up, a three-metre gap is maintained between your own caravan/motor home or tent accommodation and your neighbours’ accommodation. Jumbo tents/motor homes may not fit on one pitch (approximately 10m by 10m) when allowing for any awning and the mandatory minimum 3 metre fire break between units. In this event, guests must book an additional pitch. If after arrival it is found that the combined dimensions of the tent/motorhome/fire break exceed the pitch area, guests will be charged for an additional pitch and may be asked to re-site. Guests with caravans/motorhomes are not permitted to erect tents on the same pitch but may erect one awning. Camping guests may erect one tent per pitch. Please note that trailer tents are regarded by us as tents.

Anyone not adhering to this will be asked to move. Electric hook-ups are rated at 16-amps/3680 watts 230v supply. Please do not exceed this limit.

For some facilities and entertainment venues, wheelchair access may be limited.

Dogs are not allowed inside any facility buildings, restaurants, food serving areas and swimming pool areas. These restrictions are not applicable to guide dogs.

Please note that guests must be over one metre tall to use our swimming pool flume. Children under eight years old must be accompanied by an adult in the water of the swimming pool.

It is possible that in some circumstances accommodation, entertainment or a facility may have to be temporarily withdrawn, due to maintenance, renovation, adverse weather conditions, changes in governmental legislation, or any other factor outside our control. We reserve the right to make such alterations in the above circumstances without prior notice.

If you are dissatisfied with any aspect of your holiday, firstly please speak to our Park Reception. However, if you are still dissatisfied, you must see the General Manager and record your complaint. If, at the end of your holiday, you feel that we have not dealt with your complaint satisfactorily, please write to the General Manager at Whitecliff Bay Holiday Park no later than 28 days after the end of your holiday. We are only able to take action on any complaints that are first brought to the attention of the General Manager during your holiday.

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