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Feefo - Customer rating: 97%

Solway Holiday Village

7.5
From £20/€25.38/AU$36.74/$32.19 (for 1 night, 6 people)

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Situated in one of the most beautiful corners of England, Solway Holiday Village offers you the perfect setting for your family holiday and is ideally located for exploring the Northern Lakes and Hadrian's Wall. We can’t help but come over all tuneful as the park is spread spaciously over 130 acres of beautiful parkland in one of the most pleasant corners of England’s green and pleasant land. The park is within walking distance of Victorian seaside town Silloth on the Solway Firth, which has over 20 miles of coastline to cast off at, kitesurfing and windsurfing at Allonby. It’s also just a quick hop around the Firth to Scotland’s Galloway Hills. All very harmonious indeed.

Even better, as a Hagans Leisure park, Solway Holiday Village is packed with something for everyone – almost all of which are free – with a real focus on family fun. Plan for at least a couple of days on site first to let the youngsters submerge themselves in the kids’ club, animal farm, and outdoor and indoor play centres; the whole family can dive into the all-weather sports facilities, family bars, entertainment complex with Sky Sports and fabulous heated indoor pool with spa. Entertainment passes for the indoor pool and children's club are included in the cost of your stay.

Not sure where to start? Pile the crew into Solway’s tourist train for a squint around: you’ll also spot the amusement arcade and tennis courts (small charge applies), and up-to-date amenities including free heated showers, covered dishwashing area, water points, coin launderette, bistro and takeaway.

If you’re bringing your tent, tourer or motorhome to Solway, the touring area is only five minutes’ walk from reception and is flat and grassy with car parking available beside each pitch. Something else to sing about, surely?

This site is a member of Hagans Leisure group.

Please note

Same-sex male or female groups under 30 years of age are not accepted.

Please specify the type and size unit when making a booking.

Entertainment passes are included in the rate.

Arrive:
Depart: (2 nights)
Party:2 adults

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.


Same-sex male or female groups under 30 years of age are not accepted.

Once a booking has been confirmed each amendment required by the guest will incur a charge of £25 for any subsequent re-invoicing. It is possible that a change of holiday dates in the same calendar year may be considered and charged as an amendment. This is subject to availability.

Under no circumstances should the number in your party exceed either the number on the booking form or the capacity of the accommodation as advertised.

In the event of you having to cancel your holiday you are required to notify us by telephone.

Facilities, entertainment and swimming pool complex passes must be carried at all times as our staff carry out regular and random checks when entering facilities and entertainment. Please note that a responsible adult or parent must accompany a child under 8 years of age or all non-swimmers under the age of 14 in the swimming pools. One adult can accompany a maximum of 2 children under 8 years of age. Facilities may have height and age restrictions. You are asked to ensure that you and any children in your care obey any instructions from facility supervisors and pool attendants.

Entertainment passes are included in the rate.

We reserve the right to adjust our services since it is possible that in some circumstances, accommodation, entertainment or a facility may have to be withdrawn, due to maintenance, renovation, adverse weather conditions, changes in legislation, or any other factor outside our control.

Our entertainment is varied and we try to appeal to a wide audience. However, we cannot be responsible for ensuring that there is always entertainment to suit particular groups or a particular type of customer. We may not always be able to give prior notice of any such adjustments to service and we are unable to accept liability for the loss of an advertised facility, or to pay compensation for any inconvenience caused.

Entertainment, indoor pool, bistro, takeaway, shop and launderette are open daily from 14 Feb - 17 Nov 2014 and weekends only from 17 Nov - 15 Dec 2014.

The above dates may be subject to change due to circumstances beyond our control.

Holidaymakers are not permitted to bring their own alcohol into the entertainment complex or bar. Possible function noise may be heard from outside the entertainment complex depending on how close your accommodation is to the complex.

You are advised that certain activities on park incur an extra charge (payable on park). For example, crazy golf, train ride and wifi. Please note that we are not responsible for the operation of the wifinetwork. In addition, we are not responsible for the strength of signal on mobile networks.

Holidaymakers should obey all driving and parking signs on park. You are not permitted to bring working vehicles onto the park e.g. pick-up trucks, lorries, vans and open-back trucks.

Every effort has been made to ensure you have an enjoyable holiday. If, however, you are dissatisfied with any aspect of your holiday you must inform park reception as soon as possible so that remedial action can be taken. If the problem has not been resolved to your satisfaction you must record your complaint with the duty manager. If, at the end of your holiday, you feel we have still not dealt with your complaint satisfactorily, please contact the customer services manager in writing at our head office no later than 14 days after the end of your holiday. We are only able to address complaints that are firstly brought to the attention of park reception and the duty manager while you are on holiday and secondly reported in writing or by email to the customer services manager within 14 days of the end of your holiday.

Please treat the property and facilities at the park with respect and care so that other guests may continue to enjoy them. If you notice damage to any facility please report it to reception immediately so that we can rectify the problem.

We take great care to ensure that the details on our website are accurate at all times. Photographs taken at our parks are intended for guidance/illustrative purposes only. Please note that not all items/accommodation units will be identical to the photographs.

We reserve the right to terminate a holiday without compensation or refund if, in the opinion of the park manager, the customer or any member of their party is or has behaved in an unreasonable manner that impairs the enjoyment, comfort and safety of other guests or our staff members. Unreasonable behaviour includes, but is not limited to, verbal and physical abuse, and breaches of the park rules. We reserve the right to enter any accommodation at any time under special circumstances or emergencies

Acceptance of these terms and conditions confirms that you will abide with the park rules at all times.

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