Admission

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Changes to your holiday

Dogs

Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

General

Bookings are nominative and non-transferable.
Bookings for grass must not be for more than 7 consecutive nights.
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10:30 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

Pitches

You must follow the management directives when pitching your tent/unit and related equipment.

Reception

There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
No electric barbecues allowed.
Open fires are prohibited.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Visitors

Additional terms

Please note : tent pitches must be changed after 7 nights in order to preserve the grass.

The charging of electric vehicles is subject to an additional cost of £10 per night per vehicle.