Admission

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Changes to your holiday

Dogs

Dogs are prohibited from main facilities and amenities.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Your dog must be tattooed or microchipped.

Extras

Facilities/activities including fishing and air rifle range are subject to extra charges payable on arrival.
Motorbike(s) can be brought instead of the car(s) included.

General

Bookings are nominative and non-transferable.
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Please note that the toilet/shower facilities are unisex.
Quiet hours must be respected between 10 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The fishing lakes are stocked with carp, sturgeon and other coarse fish.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
This site does have a catch-and-return fishing policy in place.
You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

Group bookings of 20 or more adults are not permitted (couples and immediate family members excepted).

Pitches

Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
If making a fire, the fuel, logs and coal have to be purchased on site.

Vehicles

No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between 10 p.m. and 8 a.m..
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
The charging of electric vehicles is not permitted on site.
Units longer than 6 metres are not allowed.

Visitors

Additional terms

No toilet paper or hand wash provided.

The activities need to be booked in advance, they are subject to availability and to extra charges payable on arrival.