Admission

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information 1 day(s) before your arrival.
Units will be allocated on arrival.

Changes to your holiday

Dogs

Extras

General

Bookings are nominative and non-transferable.
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10 p.m. and 7 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

Group bookings of 1 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).

Pitches

Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
You must follow the management directives when pitching your tent/unit and related equipment.

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.
Reception is open from 8:30 a.m. to 5 p.m. between 19/03 and 31/10.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
Open fires are prohibited.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Visitors