Admission

Arrivals and departures

If the reception is closed on arrival, please check in at the warden.
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Changes to your holiday

Dogs

General

Bookings must not be for more than 10 consecutive nights.
Entertainment and activities are available between 01/04 and 31/10.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 11 p.m. and 7 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The fishing lakes are stocked with carp, tench, roach, chubb and mixed silver fish.
This site does have a catch-and-return fishing policy in place.
You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

No hen/stag parties permitted via Pitchup.com.
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
Open fires are prohibited.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
Units heavier than 3500 Kg are not allowed.

Visitors