Admission

Arrivals and departures

If the reception is closed on arrival, please check in at the Lodge 2 to the left of the Office.
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information 14 day(s) before your arrival.
Units will be allocated on arrival.

Dogs

General

Bookings must not be for more than 28 consecutive nights.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10 p.m. and 11 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.

Hired accommodation

Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
No naked flames are allowed inside the hired accommodation units.

Occupancy

Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
No hen/stag parties permitted via Pitchup.com.

Pitches

A cable measuring at least 15 metres is needed for the electric hook-ups.
Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
You must follow the management directives when pitching your tent/unit and related equipment.

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
No vehicle movement between 12 a.m. and 7 a.m..
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
Twin axle vehicles are not permitted on site.

Visitors

Additional terms

Showers are coin-operated.