The site is very well thought out , plenty of bins , toilet and shower facilities and pot washing areas

Sadly the showers and toilets are not maintained and cleaned often enough. On many occasions ( at varying times of the day and night) they were extremely dirty and there was no soap or toilet roll.
The staff in the small coffee shop near the Sky trail were not at all helpful
When I asked where I should go to pay for this activity. There was litter and rubbish on the decking outside - it was very off putting . Such as shame as this could be a really thriving little place!

Being so close to the park
Ease of check in
Toilet facilities
Access to wider activities

Tents arriving to be set up in the middle of the pitch in the park - kids needed room to play football etc

Size of pitches was really good and plenty of space for children to play, access to national water sports centre and activities. Pre booking information.

Shower and toilet facilities were disgusting, no staff at reception, no clear instructions on site to things like bins. The facilities is what you pay for and they were not up to the standard you would expect. Cleaning took place at the busiest time in the morning when everyone needed to use the facilities therefore nothing got cleaned as they were in use. Only one cleaner on site.

The toilet & shower block was clean.
Pitches had plenty of space around them.

The weather.

Self check in - information given in advance about how to access campsite and pitch number etc
Very close to national watersports centre

Shower/toilet doors were difficult to lock
Shower was difficult to operate and a small trickle of water meant it was difficult to wash (while having one hand on the button to keep water flowing...)
Difficult to get anyone on the phone to answer questions

Easy check in. Nice site. Well kept. Modern toilet blocks.

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Position
Relax
Hygiene
Reception

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Showers toilets were warm and clean

The pitch was full of goose poo took 30mins to clear my pitch before I could pitch my tent . Then had to pick up more to make it clean for the kids to play

Easy access to national water-sport venue

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Great electric hook up and pitch space. We were in brook field. Good lighting in evening when needed to go to the loo. Staff were super friendly and helpful. Facilities good. Staff cleaned the facilities regularly. On site shop has basic items for essential things you would need.

Fab location to access Lady Bay too and the establishments there.

Some showers had a Really high step up and no handle to hold as you exit the shower after. As a glasses wearer with very poor site when they're not on, this would make it feel safer.