Friendly staff and campers

Shower and toilet block absolutely filthy, had to keep shower pressed in whilst showering as kept turning off. Brushing teeth with hot water was not nice.

Amazing pitches loved the site. Pot wash sinks so good hot hot water at all times.

Feel showers need updating

Great to spend time with friends, you can walk to the country park and spend a day doing activities or just exploring. Good well laid out site with nice play area and adequate facilities. Felt safe to let kids roam.

Feel’s unsupervised. Saw one warden walking round checking who was friendly. Lady in shop I suspect does not care. Security patrol Saturday night. We have stayed twice now, both times it feels a bit like a family party site, so noisy until around midnight ish. Was fine this time (although felt sorry for people the other side of site) but last year were next to a ‘party pod’. Also don’t camp next to the road track as you get covered in dust constantly! Will probably not stay again as I prefer quieter.

The park was lovely and clean
Nice clean toilet/shower blocks most of the time. Which wasn't down to park it's down to people who can't clean after themselves. Lovely water sports and activity centre just a 10 mins walk away. Sky trail is a must and the play area for a young child.

Mini golf could be made a bit bigger. Got round there quite fast. We were pitched next to a main road. With a young child it was quite concerning. That was the only downside.

Spacious, well-kept pitches which are level. Nice quiet site.

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Close to city centre.

Check in time of 2pm earliest but yet have to be off your pitch by 10am on day of departure.
Stayed with family members who had booked a pitch next to ours, only to find someone else on it. Informed staff and the best option they gave was to either squeeze in the middle of the 2 pitches or choose a different pitch.
Kids roaming with no respect or manners. Bikes and toys strewn all across the meadow enclosure.
Noise was meant to be kept to a minimum after 9:30pm and was stated that wardens would police this, yet guests on the meadow had to endure rabble till gone midnight with music, kids and adults shouting and singing.

Prices in office were ridiculous.

Rang office on day of departure to enquire about a later checkout to be told no one is in the office until 10am.

Convenient

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Pitch flat electric hook up brill

Facilities really poorly cleaned!
Misleading that watersports is not on camp site and most of the activities weren't on more importantly the wipe out doesn't even exist anymore! It seems like the love is lost

Pitches a good size.
Close to water sports.

Sanitation block old, run down, unclean, untidy surroundings.
Booking system for water sports also old and you have to use it or go to the white water reception area to book, which is not near the campsite.
Not all advertised activities are available.
Shop at campsite open for limited hours, extortionate prices, doesn't sell milk etc!! To top it all, only takes cards so kids can't go and buy sweets or ice cream unless accompanied by an adult!!
Finally, on our last day the assistant manager walked around the camp with a notepad asking campers for their feedback, apparently I am not alone in my views. A phone call was made to a cleaner to come and clean the toilets and showers, also my granddaughter was told to go to the shop for a free packet of sweets to make up for her experience. Hopefully the notes taken by the assistant manager will be acted on (not holding my breath).
WiFi useless.....

The site was lovely and easy to get to and enter. The kids loved playing on the park. The team placed me away from my friends originally but were able to rearrange things so I could be next to them, very grateful for that.

The toilets and showers need to be cleaned more frequently when the site is busy.