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Del gerent...
Thank you for your review and for recommending us — we’re so pleased to hear you enjoyed your stay on Top Field! It’s great to know you found the pitches spacious and the location convenient for accessing the main facilities. We appreciate your comments regarding the electricity usage system. We understand it may be unfamiliar to some guests, but we’re glad it didn’t cause any issues during your stay. The system is designed to promote fair and efficient energy use, helping to reduce electricity waste and support broader UK sustainability goals. Thank you also for your feedback on the swimming pool booking process. Guests are welcome to book more than one slot per day (from 10:30am), subject to availability. If plans change, our Reception team is always happy to help amend or cancel existing bookings. We’ve noted your comments regarding the taps in the toilet block and will pass this on to our maintenance team for review. We hope to welcome you back again soon!. |
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Overall, fantastic weekend. Site was clean and staff were great!!
Del gerent...
Thank you for taking the time to leave such a detailed review Caroline. We’re really pleased to hear you enjoyed your stay, especially the flexibility of choosing your pitch, the cleanliness of the facilities, and the great atmosphere around the park. It’s lovely to know our team made a positive impression, and that you enjoyed the food, entertainment, and of course — nightly bingo! 🎉 We also appreciate you highlighting some areas of concern. We take our dog policy seriously and will continue to remind guests that dogs must be kept on leads and waste must be picked up immediately. We're sorry to hear that this wasn’t consistently followed by some guests during your visit. Regarding the swimming pool, it can get busy during peak times, and we understand how this may have impacted your experience. We’ll continue to review our pool capacity management to make it as enjoyable as possible for all guests. The safety of children on site is incredibly important to us. While we encourage freedom and fun, we do ask that parents supervise their children, particularly around roads and hills. e-scooters are not permitted on park. I can assure you that our staff do challenge those using them when seen. Your comments will be passed on to our team to help inform our ongoing efforts to keep the park safe for everyone. Thank you again for your feedback — we hope to welcome you back for another fun-filled stay soon! |
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The campsite and staff were great. …
Del gerent...
Thank you so much for your lovely review! We're thrilled to hear you had a great time — from the entertainment and food options to the convenience of the on-site shop (and those Oreo cookies are definitely a winner! 😄). It’s also great that you made the most of our nightly bingo and enjoyed the walk to Dawlish seafront — it’s a fantastic spot for family fun. We really appreciate your feedback about the poolside photo policy. We understand how special it is to capture memories of your children enjoying their holiday, and we’re sorry this caused frustration. Our photography policy is in place to protect the privacy of all guests, especially in sensitive areas like the pool, but we understand your point and will review how we communicate and enforce this to ensure it’s done fairly and consistently. Thank you also for your note about the WiFi. We’re aware connectivity can be patchy at times, particularly during busy periods, and we’re continuing to explore improvements to this. We’re so pleased you enjoyed your stay overall, and we hope to welcome you back again soon for another fun-filled holiday!. |
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Del gerent...
Thank you for your feedback! We’re glad you made use of our facilities and appreciate you taking the time to share your experience. We understand that booking swimming slots isn’t ideal for everyone, but it helps us manage numbers to ensure a safe and enjoyable experience, especially during busy periods. Thank you for your feedback! We’re glad you made use of our facilities and appreciate you taking the time to share your experience. We understand that booking swimming slots isn’t ideal for everyone, but it helps us manage numbers to ensure a safe and enjoyable experience, especially during peak times. We also appreciate your comment about shade on pitches — while we aim to offer a variety of options for guests choosing their own pitch, we understand this can be a challenge during hot weather. |
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Came back after last year. Few more improvements would make this 10/10
Del gerent...
Thank you so much for your review Tilly and for recommending us — we’re really glad to hear you enjoyed your stay! It’s great to know the range of activities, pools, arcade, and the Marquee Bar all helped make your visit enjoyable, and that you found the on-site shop reasonably priced. We’re really sorry to hear about the issues you experienced in the top field after dark. Your feedback regarding the lighting is very helpful. Lady's Mile is in a wildlife preservation area for bats as we are in a bat lane. This means we can only follow their guidelines and provide low level lighting at night. We would recommend that those in the touring and camping areas bring a torch with them. We also understand your frustration about food service ending earlier than expected, our times are all advertised on the app or website. Regarding dog-friendly spaces near entertainment, we do understand this can be disappointing for some guests. However, this decision is in place for the safety and wellbeing of our entertainment team, fellow guests, and the dogs themselves. Loud music, flashing lights, and busy environments can cause stress or anxiety in dogs, and we want to ensure a safe and comfortable experience for everyone. Thanks again for your helpful feedback — we hope to welcome you back soon! |
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Family fun!
Del gerent...
Thank you for your lovely review Kim! We’re so pleased to hear you and your family had a great time and enjoyed the pools, kids' activities, and even the dog agility course — sounds like a fun-filled stay! We appreciate your feedback about the showers. We're always looking at ways to improve our facilities, so your comments will be shared with the team for review. Thanks again for recommending us — we look forward to welcoming you back soon!. |
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Del gerent...
Thank you so much for your kind words and detailed feedback! We're really pleased to hear you enjoyed the facilities, the pools, and that your puppy was well looked after — we’re proud to be a pet-friendly site and glad you noticed the little touches. It’s also lovely to hear you enjoyed the Marquee Bar and those stunning sunsets from Corpse Field! Thank you so much for your kind words and detailed feedback! We're really pleased to hear you enjoyed the facilities, the pools, and that your puppy was well looked after — we’re proud to be a pet-friendly site and glad you noticed the little touches. It’s also lovely to hear you enjoyed the Marquee Bar and those stunning sunsets from Corpse Field! We're sorry to hear that noise from other guests impacted your experience. While we do ask all guests to be respectful of others, we understand how frustrating it can be when this isn’t the case. Please be assured that our onsite security team do patrol the park in the evenings to help ensure everyone can enjoy a peaceful stay. Thank you again for your feedback, and we hope to welcome you back in the future for an even more enjoyable visit. Thank you again for your review — we’re so glad you enjoyed many aspects of your stay, and we hope to welcome you back in the future for an even better experience. |
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Del gerent...
Thank you for taking the time to share your feedback. We’re glad you found the on-site shop reasonably priced and made use of the nearby amenities. We’re sorry to hear that several aspects of your stay didn’t meet expectations. Your comments regarding the shower and toilet facilities, pool capacity, and clubhouse comfort are all noted and will be shared with the relevant teams as part of our ongoing reviews and improvements. Regarding the swimming pool slots — guests are able to book more than one session per day. To ensure fair access for everyone, one slot can be booked between 9:30am and 10:30pm in advance. After this, and subject to availability, additional bookings can be made throughout the day. It is not intended to be restrictive, but rather to help manage numbers for a better guest experience. We’re very sorry to hear that your granddaughters didn’t feel comfortable in the play area. We do ask all guests to supervise their children and to respect our quiet hours from 10pm. While most guests adhere to these guidelines, we understand that this isn’t always the case.. Your feedback is important to us, and we hope you'll consider visiting again in the future to see the improvements we’re working towards. |
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They don't allocate pitches, you get the choice of 3 sites 👍
Del gerent...
Thank you so much for your lovely review Neil! We're thrilled to hear you had the perfect getaway and truly appreciate your recommendation. We look forward to welcoming you back again soon! |
Thank you for your wonderful feedback! We’re delighted you enjoyed our location, facilities, entertainment, and especially our clean toilets and washing-up areas.
If you feel the check out time of 11.00am is too early. We can accommodate a late pre arranged check out time at a charge. This can be done with our reception team and is subject to availability.
We look forward to welcoming you back for another great stay!