The site was perfect. It was clean and well cared for. The facilities were even better than mentioned on the website. The swimming pool was a particular highlight of our stay.

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Bar is lovely as is the shop. The site is small enough to be quaint but big enough for the kids to roam a little. WiFi on the pitches is VERY good and free.

Everything just needs a good clean and a paint. Pool, pitches, toilets. Needs more effort. Every building needs some TLC.
The biggest issue for me though was the dilapidated seasonals covered in algae. They are everywhere and some looked like they had been there since they were naughty in the 90s and never washed.
Bar staff couldn't pour a decent pint either.

Friendly Staff
Swimming Pool
Bar/Restaurant
Dog Friendly
Location

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We loved this site. The pool was warm and the bar and food was excellent.
Toilet blocks was always clean and it was a very rainy week we stayed, so we should expect some level of mud ect but to be honest we had no problems.
We will definitely be returning. All the staff are friendly and helpful especially Sally she's a star. Thanks for a lovely stay

Nothing

Lovely place, near some great places you can visit. We loved the swimming pool, the water was nice and warm which in winter is a real blessing. Clean toilets, clean swimming pool and changing rooms. We loved the animal Grove too.

We really enjoyed our stay, and I am sure we will be coming back and recommending to others. What would however be more convenient is to have some lamps especially when the days are so shorts and it's always dark in winter. It was a bit difficult to set up the caravan in the darkness.

The location of our pitch was great. Very warm informative welcome from Gary. The Lodge was really good for drinks and food. Good ambience. General location good for Wookey Hole and cheddar gorge.

The site is tired and needs a lot of TLC. More gravel on the pitches would also be good as would give better traction and drainage during winter or heavy rain. Upgrade of shower/ toilet block. Was freezing cold when I went in for a shower on a cold rainy day. Some nice person had taken their muddy dog in the shower cubicle which was covered in mud.
Not the maintenance folks fault as I doubt they knew about it.

Bar and grill
Level pitch
Friendly staff

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It was very clean , public toilet and shower, also it was very easy to find map. Also I was very happy to use fast Internet.

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Staff are very friendly. Put lovely activities on for the kids. Swimming pool was so warm! Pitch was quite difficult to level but we managed. Really nice site. Clean facilities and we loved the animal grove!

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Everything. Food in the lodge was really nice. Swimming pool, shower & toilets all really good.

Nothing.