Fantastic customer service! We had an issue with some noisy neighbours on our first night. When we discussed with reception in the morning, they committed to speak with them, but also gave us the option of moving pitch. We chose to move to ensure the issue was resolved. Having spent the time moving, we felt we'd lost out on some of our holiday time and decided to inquire about extending an extra night. Not only did they confirm that it was an option, but they also gave us the extra night for FREE in light of the hassle we'd had. Obviously we were fortunate to have the leave off work that allowed us to extend, and the ideal scenario is to never have problem neighbours in the first place but, from the perspective of the site and its staff, we could not have asked for more given the situation.

Beyond this, the facilities all seem good and well-maintained. Toilets and showers all fine. Swimming pool is kept at a nice temperature with good changing room and shower facilities. The restaurant/bar has a nice family-friendly atmosphere with good food and drink on offer.

Location is really nice for visiting Cheddar, Wookey Hole and Wells. Weston-super-Mare is just a 35 minute drive to the west as well.

Will definitely be heading here again when we're next visiting the area!

As some other reviews have mentioned, there appear to be some dog kennels close to the site, so you do get barking early in the morning. None of us had any problems with it, but if you're not the deepest of sleepers and you're in a tent towards the South end of the site, I can see how it might become an issue.

Obviously in an ideal world, it'd be great if the bar/restaurant was open throughout the week, and if the pool stayed open a little later into the day (it closes at 5pm). For the cost of the site though, we felt the current offering was decent. Just make sure you're clued up on what will be open and when ahead of booking to avoid disappointment.

Good space and good food Lovly area

None

Friendly staff. Activities to keep my 7 year old child entertained. Clean, warm indoor pool on site. Club house with evening entertainment. On site shop, laundry and play area. Can catch bus outside site to Cheddar, Wells or Weston Super Mare.

Wasn’t able to walk to any where off the site.

The bar and facilities were lovely and the staff

Nothing

Lots of facilities on site and those facilities are well kept and maintained.

Pitches are a good size and the EHU was easily accessed.

The onsite shop and pub is a great feature to have and is incredibly reasonably priced.

–

Friendly welcome, clean site, easily accessible water, waste and electric hook up, great map of the site. Reasonably priced.

–

The pitch was good didn't use the toilets etc but looked clean

There was a very good grass area in front of us and other vans children did use this for ball games and we did have to ask one group of children to not kick the ball or way the first ball did hit the van luckily the second didn't one of the mothers did come over to complain we were rude to their children BUT we were not the ones kicking the ball

Family friendly and dog friendly site. Gave a really chilled atmosphere. Staff where all really lovely. Facilities always clean.

–

Absolutely love this place, fantastic place for kids.
Swimming pool is a great addition and really well kept and looked after.
Bar is great and prices are in line with most places these days.

Would be great but not essential to have an electric hookup on each pitch.

Spacious pitches, clean and tidy site. The bar had a great atmosphere and fab to have entertainment on the Saturday night
Staff were very friendly. Wifi was excellent all over the site!!

–