Recommend booking
Amy R.
Confirmada
- Parcel·la de gespa amb electricitat
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Amazing facilities.. the shower block was modern and clean. Toilets didn’t flush too well but apart from that we enjoyed using the shower block. The entertainment was the best I have ever seen at a holiday park.. very talented and funny individuals. Plenty of food places and nisa on site. Abit windy as at the top of the cliffs but worth it for the sea view. Beautiful views day and night, would definitely return and we’ve had a good 6 hr drive from York.
No em va agradar: Flushing of toilets in shower block.. toilets tend to be dirty due to this
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Facilities on site
Location
Friendly staffNo em va agradar: Wifi didn't work
Thank you so much for your lovely review!
Sorry to hear that the Wi-Fi didn't work for you - we offer free Wi-Fi in our Jetty restaurant and Starlight bar, with Wi-Fi in other areas of the park available for purchase through our provider - LPIS. I will certainly feedback your comments with the Wifi not working during your stay so that we can try to improve this for future visits.
I am so pleased to hear that you enjoyed our facilities, our location and found the staff to be friendly - we're family-run and know how important family holidays are, so the team work hard to give the best possible service, with a smile!
We can't wait to welcome you back soon - let us know if we can help at all.
Kind regards,
Nikki
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: The view from the site was lovely, swimming pool was nice. Prices were good in the shop and staff friendly
No em va agradar: The food in the restaurant wasnt great, cleaner banging on the toilet door while my 11year old was in there, then huffing and puffing outside the door, showers go off every 30 seconds which isn't great when trying to wash hair, drying area in showers very small ended up dressing in the wet area, toilets very small (I'm slightly bigger than average and had to squeeze into the toilets with the door bashing me me everytime. Not a great choice of proper food in the shop and no soya milk.
Thank you for your feedback, we work hard to deliver the best possible experience for all guests, so we appreciate all feedback to help us improve.
I'm so glad to hear you enjoyed the lovely views, pool, and found our shop prices fair, along with friendly staff service. However, I'm truly sorry for the inconveniences you experienced. Your comments about the restaurant, shower facilities, and the unfortunate incident with the cleaner have been noted, and I will address these issues with our team to ensure improvements are made where possible. We’ll also review our shop offerings to better accommodate dietary preferences like soya milk.
We appreciate your input and hope we'll be lucky enough to welcome you back in the future - let us know if we can help at all with any prices or availability.
Kind regards,
Nikki
Loved the facilities and entertainment, shower …
Laura-Jean O.Confirmada
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Loved the facilities and entertainment, shower blocks and toilet very clean
No em va agradar: –
Thank you so much for taking the time to leave us a lovely review!
Our team work hard to deliver the best possible customer experience for all guests, so I'm delighted to hear that you enjoyed your stay, loved our facilities and entertainment and found the shower blocks and toilets to be clean.
Look forward to welcoming you back in the future!
Kind regards,
Nikki
A lot of amenities! Staff were …
Alisha K.Confirmada
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: A lot of amenities!
Staff were all nice,
Seems like a good place to come back to with the family!No em va agradar: the arcade staff giving the 15 minutes warning but then immediately closing the prizes stand was a bit annoying, all the other areas had no flaws though!
Thank you so much for your lovely review!
I'm so pleased to hear that you enjoyed your stay and our amenities and hope to welcome you again with the family!
Sorry to hear about your experience in the arcade, I'll have chat with the team to make sure this doesn't happen again.
Let us know if we can help with any availability or prices for a future stay,
Kind regards,
Nikki
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Very clean and well maintained site, with all the facilities needed. Local attractions very nearby - within walking distance if needed. Staff very friendly and helpful.
No em va agradar: –
Thank you so much for this 10/10 Review!
So pleased there was nothing to dislike and that you enjoyed our facilities, as well as the attractions in the local area. Our staff work really hard to be helpful and friendly as we know how important holiday and family time is!
We look forward to welcoming you back in the future - let us know if we can assist with this in any way!
Nikki
Serwis, atrakcje, bsseny,sauna. Czyste toalety I …
Kate J.Confirmada
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Serwis, atrakcje, bsseny,sauna.
Czyste toalety I prysznice.
Bardzo miła i pomocna obsługa.No em va agradar: Brak darmowego WiFi
Hi Kate,
Thanks so much for taking the time to leave this review. Delighted that you enjoyed the attractions and facilities - including the sauna in our Oasis Centre. Whilst our WiFi is chargeable if you wish to use it from your pitch, we do offer free WiFi in our bars and restaurants on site. Pleased to hear that you found the staff to be friendly and helpful and that you found the facilities to be clean and tidy.
We look forward to welcoming you back - hopefully really soon!
Nikki
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
-
Tradueix (A través del Traductor de Google)Em va agradar: Caravan had everything needed, close to beach and good things to do
No em va agradar: Didn't find much quality local food, local shops very expensive
Thanks for your review - so chuffed you had everything you needed for your family holiday and found lots of things to do! The beach is so lovely - we're so lucky to be so close!
Sorry to hear that you didn't find much quality local food and the shops to be expensive - we do try to keep food miles down as much as possible and source local food for our restaurant where we can. The shop on site sells a variety of items and we do have a number of larger supermarkets local to the park too.
We hope to welcome you back really soon.
Nikki
The pitch (although on a hill) …
Chris P.Confirmada
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: The pitch (although on a hill) was well maintained and came with some incredible views of the coast.
All the staff on site were extremely helpful.
The on site entertainment was absolutely amazing.
We are already planning our holiday here for next year.No em va agradar: –
Hi Chris,
Wow - what a lovely review!
Thanks for taking the time to write this, utterly delighted to hear that you found our entertainment to be amazing, our staff were helpful and you enjoyed our amazing views. We can't wait to welcome you back next year and hope you have secured your dates - if you need any help, let us know!
Thanks,
Nikki
- Parcel·la de gespa sense electricitat per a tenda de campanya
- El recomanaria als amics Hi tornaria a anar
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Tradueix (A través del Traductor de Google)Em va agradar: Great atmosphere, friendly and welcoming staff. The kids loved their stay and made a lot of friends. Perfect family holiday, ready to book for next year
No em va agradar: –
Thank you so much for your review. There's something so wonderful about kids making friends on summer holidays isn't there - definitely one of the best memories of being a kid! Really delighted you enjoyed the atmosphere and found the staff to be friendly and welcoming - we know how important holiday time is and all the team work really hard to ensure you have a great stay! Hope you've managed to get booked in for next year, our pitches do sell out really early. If you need any help, please let us know!
We can't wait to welcome you back!
Nikki
Hi Amy,
What fantastic pictures - thank you so much for sharing these! The moon in particular is beautiful - what a view!
Thanks also for taking the time to leave your review - we're delighted you enjoyed your stay and would return, even with an epic travel time! Our entertainments team are so brilliant, and I'll certainly pass your comments on to them.
I've passed on your feedback about the toilets to our maintenance team, hopefully we can get this fixed before your next stay.
Look forward to welcoming you back really soon - let us know if we can help at all with any info!
Kind regards,
Nikki