Liked: Myself, my partner and our dog had a very enjoyable and relaxed stay.
The staff were very welcoming, friendly and accommodating.
The site was very well maintained and all areas clean and tidy.
There are plenty of toilets and showers that were spotless
The pitches are very spacious and private.
All in all an excellent site that we would highly recommend in a beautiful area close to the tissington trail, perfect for walkers and cyclists.

Disliked: Nothing to dislike

Liked: Underfloor heated showers, real ale in the pub, log fires, fantastic fresh ground coffee in the cafe, most of all the numerous walks and cycle trails direct from the park into Dovedale - a real walker & cyclists paradise. Also the huge number of things to do when it was wet Chatsworth, Gullivers Kingdom and so on.

Disliked: Although everything was very clean, some things were a bit untidy - the shed roof with a tarp on it, construction equipment in the car park. Not disastrous - just unnecessary.

Liked: Liked our pitch (no 1) as was sheltered on two sides by hedges good for privacy, good distance to shower block, good shower block. Fab area of peaks for exploring

Disliked: If shower block is cleaned everyday not sure how well, same clumps of hair in shower for three days. The road a very main a road quite noisy with lots of bikes and lorries at all hours, it's quite close to the main road. Was really let site down was customer service and range of goods in shop. We love this area of uk as people are generally soooo friendly , helpful and chatty , not the case here. They re not rude by any means but not as welcoming or helpful as you would expect, with that and noise from road we would
Not go back
Ps not sure if it's normal but to charge for freezing ice packs seems a bit cheeky

Liked: Facilities clean.
Kids Play area.
Pub beer and food good quality.
Our pitch.

Disliked: Distance to toilet block.
Some tent pitches on a slope.
Shop not very well stocked.

Liked: Lovely setting in a former quarry with modern facilities and a bar, shop and cafe.

Disliked: Very poor customer experience spoiled the trip for my family and the family we visited with.

On arrival I was told they were too busy to deal with me and despatched me to a spot with instructions to come back the next day to pay.

Most importantly, all weekend the hot water did not work and, except a couple of short occasions, the showers and taps were cold. When we brought this to the attention of the management we were told that "problems happen" but offered no apology or explanation. They told us they were waiting for a plumber but from Friday night to when we left on Sunday it was broken.

The toilets and showers did not appear to be cleaned all weekend and showers had muddy footprints and toilets were splattered with faeces over the flush line. Not pleasant.

My wife went to the shop which adjoins reception - the shop was closed and the reception empty. Receptionist couldn't seem to reach in the fridge five yards away to sell us an ice cream. Quite unhelpful.

Overall, a massive shame that the site was let down by the customer service. We won't bother again; there are plenty of nice sites around that area.