Simple booking in process

Waterlogged and almost unusable pitch. It was extremely difficult to get on to the pitch and got stuck half on/half off
Stayed overnight and attempted to move in the morning - Stuck again.
Managed to get moved enough to avoid the worst of the mud with the help of three other groups pushing.
On the morning of leaving we had to get help yet again because we were well and truly stuck in the mud.
Had we have been warned that the site was in this waterlogged state we would not have travelled around a 100 miles to spend 3 days in muddy almost swamp like conditions but have got there and imediately got stuck we were left with little choice. We had our 8 year old Grandaughter with us and had to keep her in the motorhome most of the time.

Entertainment, most facilities

Muddy wet pitches , pool closed at least twice due to maintenance

Clean showers

I arrived here on Saturday after they've had a lot of rain but instead of contacting us and cancelling the booking they decided to put us on a water logged pitch that the caravan ended up sinking down to the floor (about 8 inches). We ended up leaving early due to the fact even just walking to the caravan from the gravel road (about 12foot) my feet was soaked cause the mud was sucking my feet in and water was coming over the tops of my boots, when I did leave my caravan had to be towed out by a tractor (according to the driver they was towing 70+ cars,caravans and motorhomes out per day this week) on the way home then spare wheel ended up coming off from under the caravan (presumably from damage received whilst it was towed off the pitch) luckily noone was hurt. The site wardens said on Sunday (they was a nice couple) that the site should of been shut down but noone had listened to them and they was banging their heads against a brick wall the 6meter by 6 meter pitches ended up reduced to 4x6 (where I was) and there was no gap at all between my caravan and the motorhome behind me so if a fire had broke out both would of gone up alone with at least the caravan at side of me. The evening entertainment was only entertaining if you was deaf the singers ( I don't expect the best in the business but expect them to be able to actually sing in sync or a key) the 1st night I went into the show bar they just sung badly but was barrable the following night they just seemed to of turned the mikes and volume right up so you couldn't even hear the backing music and they was that out of sync I'm sure it was planned. The bar was a rip off £9.98 for a pint of Coors and a small lemonade(most of it ice). Swimming (the only free activity) there is on site was fully booked for the week apart from 2 days everything else was £7+ for 30 min. The showers was clean and hot but had the water pressure of dripping tap. I chose this site cause of good reviews but either it's gone down hill very quickly or park dene have been putting their own reviews on

Swimming pool for the kids, good shower/toilet block.
The girls at the reception were great as well as the field workers, helping everyone to get unstuck off the mud with the tractor.

Too busy for our liking, maybe makes sense for the fixed caravan rentals, but far too crowded for camping/motorhoming.
There are no hardstand pitches and the grass ones were not suitable for any vehicles. All motorhomes depended on tractor help to get in and out, getting stuck in the mud otherwise.
Crowds of teenagers making impossible for younger kids to play, even on small children playgrounds.
Would not return.

Good location

I appreciate we were early in the season but clearly caravans and motorhomes are not the priority. Pitches were waterlogged (many pitches were like a lake) fortunately we were ok but some of our poor neighbours weren’t as lucky. Toilet facilities although adequate are very basic. Bigger path needed around the block as walking on wet grass all the time isn’t nice.

Facilities good and entertainment venue also good. Ground staff brilliant but can't be said for all staff.

Pitch was awful waterlogged. Had to be put on pitch by tractor and removed by tractor. The ground conditions were terrible and couldn't level motorhome. Shouldn't have been let out in this condition.

Plenty to do on this park especially for the children

Showers not the best really hot or freezing cold.
Electric going off during the evening several times

Site was clean

Was water logged and like a mud bath so many being towed out, bar and food extortionate, restaurant always so busy so was very dirty staff however work very hard considering how busy it was.

Close to the toilet block and the entertainment center

Nothing

Staff were lovely, really attentive and wanting to help. Believe even management helped with instructions knowing I was a bit lost. Lots of activities available on site. Facilities on the camping fields were great - toilets warm!

Touring field is grass - arriving late, in darkness, didn't realise it was wet. We got stuck and had to be towed by a tractor the next day.