Sunnyside Croft Touring Caravan & Camping Site

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Balance to Sunnyside Croft Touring Site is paid in full by BACS or debit/credit card.
For all bookings made through Pitchup.com, Sunnyside Croft Touring Site only accepts balance of payment in full prior to arrival.

Holiday insurance is recommended.

Admittance to site - On arrival, park adjacent to office and go to reception situated in the toilet block building. There you will be asked to complete a check-in form and be allocated your pitch. Pitch fee to be paid in full at this stage if not already paid.

The booking agreement confers a right to occupy the pitch for the date and duration agreed and paid for in full. The signatory of the booking form/check-in form accepts liability for the behaviour of all party members and for ensuring that conditions of occupancy are adhered to and for loss or damage to any of Sunnyside Croft property. The pitch booked is for the number and name of persons specified on form only. Any changes to the occupancy agreed on booking must be agreed with Sunnyside Croft. Occupancy above the maximum capacity of your unit is not permitted, if this condition is breached we reserve the right to terminate the contract immediately, without refund.

We reserve the right to refuse entry where, in our opinion, a breach of health and safety may occur.

A washroom key which gives you access to our washroom facilities will be allocated to you on check-in.

Arrivals and departures - New arrivals should be after 15:00hrs and before 18:00hrs. Should you wish to arrive outside these times please contact us to make suitable arrangements. Where a booking is not taken up by 18:00 on the day of arrival, the booking will be considered cancelled unless a later arrival time has been agreed with the proprietor.

On departure date please depart your pitch before 12:00 noon. Pitches should be left clean and tidy on departure. In some circumstances it may be possible to remain later on site, not necessarily on a pitch, by prior arrangement with the proprietors.

In the event of early departure no refund of pitch fees will be given.

Washroom key to be returned to office prior to departure.

The pitch

Hardstanding - 10m X 7m pitches are suitable for motorhomes, campervans, touring caravan with car, trailer tent with car and an awning that forms part of any of the forementioned type of outfit. Outfits may be positioned on the pitch in any way, provided they do not go over pitch area, this includes any vehicle, awning or guy ropes. There is a minimum of a 3m grass space between hardstandings in order to restrict the spread of fire. Rock type awning pegs are required on these pitches.

If awnings are used the distance between any part of the awning and an adjoining unit should be not less than 3 metres. Awnings should not face each other or touch and if the awning contains sleeping accommodation the distance shall be not less than 6m, as per site licence and fire regulations.

To avoid the facilities becoming overloaded and for the comfort of our guests, there is a maximum of 6 persons per pitch during peak periods.

Electrical hook-ups - All 40 pitches have the option of electric hook-up, payable by a pre-paid meter card which can be purchased from the office or card dispenser situated in foyer of washrooms. Meter cards are in £1.00 denomination. Minimum charge for hook-up is £1.00. Should you require a hook-up please state this on arrival so we can activate your pitch meter. Once a meter card has been activated it is non-refundable. Any unused / undamaged meter cards may be returned to the office on day of departure and a refund will be given. The site is responsible for the safety of electrical points only up to the socket outlets. Persons using the electrical point are responsible for their connector cable, plugs and all other equipment connected to their unit, which must comply with all current British standards and regulations. Generators are strictly prohibited on site.

Fire precautions - Everyone on the site should acquaint themselves with the safety precautions against fire and the whereabouts of the fire points. Strictly no fires on the site or any of Sunnyside Croft policies.

Sanitation - The contents of chemical closets must be disposed of by emptying at the disposal point provided on site. Under no circumstances should chemical waste be disposed of anywhere on site other than chemical waste disposal point. Due to the nature of waste water disposal, only detergents and cleaning products suitable for septic tanks are accepted. Bleach must not be used and any cooking fat, grease etc. should be disposed of in a container and put into a refuse bin and not down the sinks. Toilet paper only to be flushed down the toilets in site toilet block. Use bins provided for any other items. Disposable nappies and similar bulky items must be wrapped in a bag and placed in the bin provided.

Waste water - A suitable receptacle, which should not be allowed to overflow, must be used for the collection of waste water and emptied at the disposal points provided.

Recycling - Under Sunnyside Croft's environmental policy we ask that whilst staying on our site you recycle items. A list of items for recycling can be found on the information board, situated at the toilet block. Relevant bins are situated at the dishwashing/vegetable preparation area and water/grey water area on site.

Disposal of other rubbish on site - All other refuse should be deposited in the bins provided for the purpose, which are situated at various points on site.

Speed Limit – vehicles and bicycles - Only a person with a full current driving licence and motor insurance may drive a motor vehicle on the site. Motor vehicles and bicycles on site should, at all times, be used with due regard to the safety and convenience of others and their speed should not exceed 5 m.p.h. No recreational vehicles such as motorised scooters or quad bikes are allowed. All one-way system signs should be observed on site.

Safety and behaviour on site - For the safety of all please adhere to the ‘dead slow’ speed whilst on site. Bicycles are not allowed on paved areas around toilet block and communal area. All site users are expected to conduct themselves in a manner which respects the comfort and convenience of other site users. No ball games or kite flying are permitted on site. Sunnyside Croft and Touring site is a rural site and cannot be adapted to remove all the potential hazards of nature.

Parents and guardians of children – The safety, supervision and conduct of your children is your responsibility at all times. Children should be supervised by a responsible adult at all times who should ensure that they are safe and cause no damage or nuisance. No unsupervised children under 10 allowed in the toilet block at any time.

Dogs and other pets - Owners of pets are responsible for the behaviour of their animals. They must ensure that pets are on leads and under control at all times or tethers of sufficient strength not exceeding three metres in length used on their own pitch and must be positioned so as not to allow dog onto road. In the interest of other site users and our environs, any owner with dog(s) continually barking will be asked to leave the site. Pets should not be left on the site unattended. Owners must ensure that their pets do not foul the site and that any faeces are removed immediately. No animals are allowed in the toilet block or vegetable preparation area for campers, other than guide/assistance dogs. Sunnyside Croft Touring Site and Croft Land is not to be used as an exercise area for dogs at any time.

Country code - Whilst on Sunnyside Croft please remember to follow the Country Code. Designated wildlife zones on Sunnyside Croft are not for public access. There are areas set aside for native plant and animal life only: please do not enter these zones. Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions are not to be disturbed. This includes tying ropes to or driving nails into trees.

General

Smoking – Smoking is strictly prohibited in and around the toilet block building, which includes the covered seating area.

Barbecues – These are allowed on site but open fires are strictly prohibited. Users should endeavour to minimise smoke and fumes for other site users. All barbeques must be raised above the grass to avoid burning it. No barbecues permitted on any other part of Sunnyside Croft.

Noise – No unnecessary noise at any time and especially between the hours of 23:00 and 08:00.

Laundry – under no circumstances are fences, fence wire, gates or trees to be used as a washing/drying line.

Flags/banners – Sunnyside Croft has a policy of no flags or banners from any outfit.

Feeding birds – In the interest of environmental health, please do not feed seagulls or any other wildlife whilst on our site. Ensure any rubbish is put inside bins provided.

If any of the above conditions are breached, Sunnyside Croft reserves the right to terminate the contract immediately without refund.

Sunnyside Croft reserves the right to alter prices. Should the proprietor close Sunnyside Croft Touring Site due to unforeseen circumstances, they reserve the right to do so and will give any refund of payments due.

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