Yurtcamp Devon

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Whilst we will always endeavour to allocate specifically requested yurt positions, we are unable to guarantee them.
Please remember you are staying in a woodland camping environment with live animals and other hazards. Some of the camp equipment can be dangerous if misused. Please be aware that accidents can happen and we are not responsible for such accidents. It is your responsibility to ensure you supervise any children with you.
We ask visitors to arrive between 3pm and 8pm on arrival days, and ask that you please contact the reception office if you are substantially delayed ie more than one hour behind your notified arrival time. Visitors who arrive much later must be prepared not to be greeted at the site, but you will receive instructions on how to reach your Yurt.
The hirer is responsible for the contents of the yurt whilst in their possession. All damages/breakages must be reported and paid for.
All accommodation and equipment to be left in a clean and tidy condition.
The accommodation to be used only by those persons booked.
We disclaim any liability for losses or injury sustained by guests or their property except where negligence on the part of ourselves or our staff is proven.
Fire safety instructions must be followed and the fireguard used at all times. Firewood must not be taken from living trees and hedges on the site.
We reserve the right to terminate any holiday or request any person(s) to leave for the breach of the above conditions or site guidelines.
You are responsible for the behaviour of all members of your party.
Behaviour should be in keeping with the family environment and should not be excessive, noisy or disruptive, especially at night. Offensive or illegal behaviour will not be tolerated and may result in the police being involved. Offensive or aggressive behaviour or language towards our staff is not acceptable. We may ask you and/or any member of your party to leave immediately if your conduct results in police attendance or is considered by us to be inappropriate; likely to cause harm; or impair the enjoyment, comfort or safety of anyone; or is likely, in our belief, to breach any of this agreement. No refunds or compensation will be given in these circumstances and we reserve the right not to accept any future bookings from you or any member of your party.
By booking you agree that we have the right either during or after your stay to recover from you, whether via the credit/charge or debit card used to pay for the break or otherwise, the costs of an property or accommodation damage, and/or any compensation we may pay to others, and/or any other costs, fees or levies which we may incur.
No shotgun, knife, firearm, air weapon, archery equipment, fireworks, illegal substances or similar item may be brought into Yurtcamp under any circumstances by you or anyone in your party.
We shall not serve or sell alcohol to anyone who is, or appears to be, under the age of 18 (and cannot prove they are over 18), or whom we, in our sole discretion, consider to have been drinking excessively. We will accept a photo driving licence, a passport or a proof of age scheme.
Smoking is not permitted in any buildings (including Yurt accommodation).
Your personal belongings are your responsibility during your break with us.
Vehicles parked on our property are subject to very limited security cover only. You must lock your vehicle securely and remove all valuable items on parking.

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