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Hendra Holiday Park

8.8 Favourite

Big definitely equals better at Hendra Holiday Park, which recently won Cornwall’s Holiday Park of the Year: excitement is guaranteed whatever the weather, thanks to the amazing range of things to do; the evening entertainment programme is chock-a-block with live bands, comedians and cabarets; and ablutions are a five-star affair (the site also enjoys an accolade for ‘Loo of the Year’).

The kids will turn cartwheels when they discover the large indoor and outdoor pool complex, with its flumes, river rapids, geysers and waterfalls (little squirts can splash around without getting flattened in a special toddlers’ area). Once they become too prune-like, the Hippo Kids' Club will take over and entertain them with treasure hunts, nature trails, karaoke, fancy dress and more. Or you can take them to the soft play area or one of the three adventure playgrounds on site.

The other facilities are too numerous to list, but take it as read that you’ll find a good number of bars, cafés, restaurants and takeaways; all manner of sports activities and competitions; plus everything you could possibly need for your stay (and anything you’ve forgotten will probably be on sale at the well-stocked supermarket). The pitches are a good size, and the fields are well designed, with proper access roads and lighting.

Site type

1

Tourist board
rating

 
Gold David Bellamy Conservation Award

Nearby attractions and activities

With so much to do on site, you may find it hard to prise yourself out of Hendra’s landscaped country setting, but bustling Newquay is only minutes away. Aside from its renowned beaches and surf, the town has a zoo and aquarium, great golf courses, horse riding, sailing and watersports, plus eateries of every flavour, and plenty of retail therapy if needed.

On the outskirts of Newquay, Dairyland Farm World and the Lappa Valley Steam Railway are perfect for kids and big kids alike; and if you travel a bit further, you’ll find some of Cornwall’s most popular tourist haunts, such as the Eden Project, the Tate Gallery at St. Ives, St Michael’s Mount, the Lost Gardens of Heligan, Land's End and the National Maritime Museum. Hendra has teamed up with some of these local attractions to offer decent discounts to its guests, provided you book your tickets in advance.

Attractions near Hendra Holiday Park

Local pubs

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Must see

  • Newquay Zoo (1.2 miles)
  • Blue Reef Aquarium (1.8 miles)
  • Lappa Valley Steam Railway (2.3 miles)

National Trust

  • Trerice (1.1 miles)
  • Carnewas and Bedruthan Steps (5.6 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Activities near Hendra Holiday Park

Newquay - River Gannel - Crantock - Polly Joke - Newquay (1.2 miles) Walking

Great Western (1.6 miles) Beach - Excellent Water Quality Beaches

Tolcarne (1.6 miles) Beach - Excellent Water Quality Beaches

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.
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8.8

Overall rating based
on 32 reviews

93% would recommend this site to a friend.

90% would stay here again.

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avatar for alan_r1

A great weekend had

alan_r1 (Mature couple, 1 review, 0 photos)   Confirmed ?

  • Stayed May 2013 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: We enjoyed our stay at henra hoilday park i would recomened to friends and family and we will be return very soon

Disliked: There nothing we didnt like

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Hendra Holiday Park - Great place for all to stay

Sharon S. (Young couple, 1 review, 0 photos)   Confirmed ?

  • Stayed May 2013 Review submitted
  • Stayed in: Motorhomes
  • Would recommend to friends
  • Would visit again

Liked: The place was friendly, clean and had everything you needed. Places to eat, entertainment, bar, swimming and close to the beach. The site was quiet and the shower/toilets very well kept. Great value for money too.

Disliked: I had only booked for a couple of nights!

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avatar for ThrillJunkieUK

Lovely Family Holiday Park

ThrillJunkieUK (Young couple, 4 reviews, 0 photos)

  • Stayed May 2013 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: The evening entertainment which was varied and good quality
Large Tent Pitches
Good views across the valley from pitch (we stayed in Pine area)
Friendly and helpful staff
Drinking water and recycling points well located
Only 5min drive (40min walk) to Newquay
Close to Supermarket (Morrisons), just 10min's walk down the road
Nice convenience store onsite (prices not to bad either)
Segway Hire
Fish and Chip and Pizza Takeaway onsite
Clean Toilet and Shower ...

Disliked: Very Small Shower cubicles (Pine Toilet/Shower block)
Expensive onsite bar (£4 a pint)

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Very good

Richard G. (With friends, 1 review, 0 photos)   Confirmed ?

  • Stayed Apr 2013 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: The staff were very helpful and friendly. Everything seemed very well organised and the general camping area was very clean and well set out. Everything ran very well.

Disliked: The night security staff member was quite rude to us but apart from that, nothing.

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avatar for charmainethomasevans

wonderful Easter Break

charmainethomasevans (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Apr 2013 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: what a brilliant tenting experience and family easter break had by all, very highly entertaining and packed full of events for the 5 days we were there, beautiful sunshine throughout the day a lil chilli in the evenings but all exciting....hig hly recommend to all familys to come here, we r already in the process of booking for Easter nxt yr, Thank u

P.s. Good value for money was Marios Tues ngt pizza ...

Disliked: Deposit for hiring items was a bit much £20, I have marked average score for value for £money only for the chip shop prices an local Nisa shop, bit pricey for a family on budget.
Oasis pool saver tickets would of been more appropriate if the tickets were for 8passes instead of 7, as majority of family's are 2 adults An 2children why not opt discount prices for 4passes 8passes or 6 passes for ...

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Amazing weekend

Ceri P. (Young couple, 1 review, 0 photos)   Confirmed ?

  • Stayed Sep 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Facilities were superb!! Great pitch!! Location great for local amenities.

Disliked: Nothing to dislike

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avatar for perry_a

fantastic holiday park

perry_a (Young couple, 1 review, 1 photo)   Confirmed ?

  • Stayed Sep 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: As first time campers we was abit skeptic however we thought the holiday park was brilliant. Shower/toilet block was spotless, hot showers, plenty of toilets/sinks. There was a cleaner constantly keeping it nice . grass pitches were firm and good distances from the neighbours. Not far from main town and beaches. supermarket and camping shop just round the corner (ideal)

Disliked: bloody seagulls in the morning (good alarm clock tho)

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avatar for Dave_C

Another excellent Holiday at Hendra

Dave_C (Family with young children, 1 review, 1 photo)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: A few improvements on last year with the introduction of a Fish & Chip Shop, Coffee Shop, Patio Heaters Skate-park and no smoking policy around the main entertainment section.

Enjoyed the new activities such as Archery, Bush Survival sessions

Disliked: The limited Arcade games and machines are pretty much the same as the previous year, not much in the way of action games, more the 2p shove games.

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Lovely holiday!!!!

Joanne N. (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would not visit again

Liked: The toilets & showers where clean & shower was lovely & hot!!!!!

Disliked: The wet & windy weather but you can't help with that!!!

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Excellent holiday park probably been to 30 over the years and this is certainly in the top 5

Mark D. (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Touring pitches
  • Would recommend to friends
  • Would visit again

Liked: Tavern Bar excellent food fast service for breakfast and evening meals.overlooks the pool with outside dining if required with electric heaters . Also skate park very good and a modern touch. Outdoor pool heated and close to all main activities - good supply of loungers and well supervised.

Other separate eateries which was nice to
have additional choice supported by live entertainment over and above the main club house.

Aesthetically the main complex very well designed ...

Disliked: Club house predictably boring with bingo.

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Lovely time

lisa n. (Young couple, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Just liked the relaxing and everything that went with it

Disliked: Being told to keep my noise down early evening

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avatar for andrew_s

amazing

andrew_s (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: everything that was on the site was great.

Disliked: the rain!

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A++ :-)

sonia p. (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Touring pitches
  • Would recommend to friends
  • Would visit again

Liked: very nice site.
very good clean well matained facilities.

Disliked: indoor pool charges it should be free

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avatar for john_s0

poor

john_s0 (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Touring pitches
  • Would recommend to friends
  • Would visit again

Liked: good alround entertanment clean showers etc.

Disliked: gails when we wer there not sits fault ovs but ruined thet week

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great place kids loved it

danielle s. (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: our pitch was great and well sheltered.
pool was fantastic facilities brill

Disliked: not a lot really the club was quite loud but kids slept through it no worries

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avatar for Lindsey_W

fab camp site would highly recommend

Lindsey_W (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: clean facilities and good sized pitches. indoor and outdoor pool. security.

Disliked: nothing

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avatar for terryjfarrell

pretty good site

terryjfarrell (Group-mostly male, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: breakfast was cheap,pitches and parking had plenty of room,plenty of showers,the grounds were well maintained,freindly staff and overall i would recommend it a would definately go again

Disliked: the toilets were cramped,shop was a little expensive and could do with a larger selection of camping essentials.

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Brilliant

Hannah T. (Young couple, 1 review, 0 photos)   Confirmed ?

  • Stayed Jul 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Lovely site with a good shop, nice places to eat, excellent swimming pool and some fun entertainment. The toilet and shower block was cleaned regularly and couldnt fault them at all (and this is coming from a fussy person when it comes to using the loo!)

Disliked: Extra charges for parking the car

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Hendra Site Newquay

DARREN O. (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jul 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Everything.

Disliked: Nothing

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fab , however next time would not book via pitchup.com as they took a deposit which they were not ment to take and it was easier to book through phone to the park .

Gemma Y. (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jul 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: the area , the amusements , the outdoor pool ,inddor pool the shop .

Disliked: the seagulls at five to fivee every morning . the entertainment could of been a little better .

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avatar for Hendrika_T

4 day break with our t4 camper

Hendrika_T (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jun 2012 Review submitted
  • Stayed in: Touring pitches
  • Would recommend to friends
  • Would visit again

Liked: The lovely clean facilities and lots to do for children.

Disliked: Nothing really!

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An exceptional value for money holiday, and all services well catered for

Stephen H. (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jun 2012 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Overall cleanliness and amenities were very good. We've been twice now, and will make it three next year. Thankyou for your excellent service

Disliked: Arcade machInes wernt very good value, as two pence machines had no good decent prizes to win.more sweets and toys please

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Very nice site, beautifully clean and friendly staff

stephen w. (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jun 2012 Review submitted
  • Stayed in: Motorhomes
  • Would recommend to friends
  • Would visit again

Liked: this site was exceptionally clean. the toilet and shower block were spotless, no matter what time of the day. there was always plenty of hot water for showers andd washing up. the evening entertainment was good value for money and the staff worked very hard to make it enjoyable for all ages.

Disliked: could not find any fault

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Great site! Good pitch and facilities! Lots to do! Very close to Newquay centre.

Helen B. (Young couple, 1 review, 0 photos)   Confirmed ?

  • Stayed Sep 2011 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Location.
Swimming pool.
Entertainment and choices.
Bus stop right outside.
Plenty of information.
Good value.

Disliked: Slippery showers and tiles.
People being far too noisy at night.

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Fantastic place to stay

Michelle C. (Mature couple, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2011 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: Everything. The staff were very pleasant and were always ready to help. Everything on the site was immaculate.

Disliked: nothing

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avatar for Stephen_V

The camp site itself was well run being very tidy with decent sized plots 10m by 9m.

Stephen_V (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2011 Review submitted
  • Stayed in: Tent pitches
  • Would not recommend to friends
  • Would not visit again

Liked: The frequency of the cleaning of the communal facilities and refuse collections reducing the possibility of bugs and wasps to a minimum. Upon arrival the reception were very helpful and informative directing us seamlessly to our pitch. The layout was excellent with all facilities close at hand being relatively central. The site shop was well stocked although a little pricey. However, Morrissons is about 1mile away and has everything you need.

Disliked: Generally as you would expect you pay holiday prices on site for food and alcohol and I felt taken advantage of if we stayed on site. Upon contacting Hendra I found the booking to be unconfirmed and could not be told if a 12ft by 12ft tent plus a 6ft by 7 ft tent would fit on a single pitch. I also wanted an electric pitch and was told there were none available however we ...

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good site and would use again

donna f. (Family with young children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2011 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: good fun in the pool for kids and also the indoor pool was good

Disliked: thougth pitch was a little small for my tent and the cars needed to be reminded that children were about

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perfect

jamie r. (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Aug 2011 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: everything about the place morrisons just down the road along with lidle and macdonalds 2mins away.(ideal for campers)
entertainment brilliant shop on site reasonable toilets and showers spotless.going angain next year for 2 weeks instead of 1,all of us really enjoyed it. !!!!! credit to yourselfs !!!!!!

Disliked: just 2 things,before arrival asked for car at side of tent and sunny pitch and to be by toilets,car was 100 yards away no toilets close by but got a sunny pitch.whent back to office to tell them i was not accepting it and they gave me another field to look at ,and i found that brilliant i could then choose my pitch whitch was perfect.
The other was 1 ordered 3 ...

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avatar for Gary_T

Overall, this was an enjoyable holiday and the location of the site was good. As mentioned, we would recommend that pitches be slightly bigger to accommodate larger vans that have awnings etc...

Gary_T (Family with older children, 1 review, 0 photos)   Confirmed ?

  • Stayed Jul 2011 Review submitted
  • Stayed in: Touring pitches
  • Would not recommend to friends
  • Would not visit again

Liked: The central entertainment point. It had a lovely ambiance and when the weather was good, it felt like you could be abroad !
The Pizza restaurant was particularly authentic and staff there were lovely!

Disliked: We have been touring a long time and this was the first site we have encountered where tents were pitched next to Caravans.
Pitches were too close and we felt somewhat over-crowded. Pitches need to be far more spacious and tents need to be separated from Caravans in my opinion.

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avatar for fayexcooper

Great family site

fayexcooper (Family with young children, 1 review, 0 photos)

  • Stayed Oct 2009 Review submitted
  • Stayed in: Caravans for hire
  • Would recommend to friends
  • Would visit again

Liked: We love Hendra and have stayed several times, mostyly in hired caravan holiday homes, but also in a tent in high season.
Like the feel of the place, the pool, the parks for kids, its tidy, clean and has all you need

Disliked: It gets busy in high season, which is fine if you like busy, but not if you dont, big site though, so can accommodate it ok

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avatar for Spizmo

Fantastic campsite

Spizmo (Young couple, 1 review, 0 photos)

  • Stayed Sep 2010 Review submitted
  • Stayed in: Tent pitches
  • Would recommend to friends
  • Would visit again

Liked: The entertainment available - very family friendly.
Club with a stage for acts which varied every night.
Size of pitches (all marked off).
Electric pitches available - also caravans that are a decent price (wide range for all budgets).
Toilet blocks - were large and clean.
Area - five-minute drive into Newquay itself, 45 mins from Land's End.
Plenty of pitches.
Five minute walk down to a pub, Morrisons and McDonald's!
Small supermarket on site - reviews I ...

Disliked: Showers, bit too small and cold when in them as big gaps above and below doors! They were in the same block as the toilets.
Our pitch was on a bit of a slope! Hurt your back by the end of the stay! (four nights)
Food in the restaurant was a bit pricey.

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avatar for gazmo1969

Best caravans yet

gazmo1969 (Family with older children, 1 review, 0 photos)

  • Stayed Oct 2010 Review submitted
  • Stayed in: Caravans for hire
  • Would recommend to friends
  • Would visit again

Liked: The caravans with central heating and ensuite were superb.
The park was very clean.
Staff very friendly.
Plenty of open spaces for football etc.

Disliked: Having to pay for swimming.
Prices at the bar.

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Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

TV room

Take away

Tennis

Watersports

Amenities on site

Bath available

Car parking by pitch

Disabled facilities

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Parent & baby washroom

Pick-up from public transport

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Utilities

Charging facilities

Chemical disposal

Gas cylinders available

Recycling available

Renewable energy

Touring and motorhomes

Drainage hook-up points for tourers

Electrical hook-up points for tourers

Motorhome service point

Seasonal pitches

Rules

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Nearby leisure

Canoeing/kayaking nearby

Cycle hire nearby

Cycling nearby

Fishing nearby

Golf nearby

Horse riding nearby

Restaurant nearby

Surf school nearby

Tennis nearby

Watersports nearby

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Public transport nearby

Shop nearby

Type

Very large (over 200 pitches)

Camping 2.0

Jumbo tent pitches

Ordnance Survey maps (GB and Northern Ireland only) are available at lower levels via the drop-down menu.

  • Newquay, Cornwall, England, TR8 4NY
  • GPS 50.4009°N 5.0493°W Open from 25 Mar to 4 Nov

Nearest transport

Coach stations
St Columb Minor (Cornwall): Church St Coach Stop — 1.1mi
Newquay: Porthfour Turn Coach Stop — 1.3mi
Newquay Bus Station — 1.8mi
Train stations
Quintrell Downs Rail Station — 0.9mi
Newquay Rail Station — 1.5mi
St Columb Road Rail Station — 4.8mi
Ferry ports
Padstow Ferry Landing — 11.0mi
Rock Padstow Ferry Landing — 11.3mi
Tolverne Ferry Landing — 12.4mi
Airports
Newquay St Mawgan Airport — 3.8mi
Penzance Airport — 28.0mi

Directions


Get directions

From the M5 at Exeter, take the A30 to the Highgate Hill junction, follow the sign for the A392 to Newquay. At Quintrell Downs go straight across the roundabout and on for half a mile. Hendra Holiday Park is on the left (one and half miles from Newquay town centre).

Satnav users : Postcode TR8 4NY.

There is a regular bus service from the top of Hendra Site into Newquay town centre, and we also provide a taxi service from the site with local firm Bio Travel: they can arrange a minibus if required.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Permitted arrival time

From 12 noon

Cancellation policy

No refunds will be made on bookings without the cancellation scheme. Further details on the scheme will be provided in your confirmation letter from Hendra.

Hendra’s cancellation scheme covers you until you arrive on site after which refunds cannot be given if for any reason you leave early. You may wish to take out your own holiday insurance to cover this.

Please note that your deposit paid to Pitchup.com is non-refundable.

Payment of balance

Hendra Holiday Park will send you a confirmation email within three days of your booking and payment of the balance is required 40 days before your arrival, or immediately if your arrival is within 40 days of the booking. A 1.5% fee will be added to your balance payment for credit card payments.

Cards accepted on the park

Maestro
Mastercard
Visa

Terms and conditions

Site booking terms and conditions

Please note

Hendra caters for families and couples only and does not accept all male, all female, or uneven numbered mixed parties.

For a 4 night stay, between Mon 8 Oct - Fri 12 Oct, for 2 adults

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

1. Hendra is a family park and caters for families and couples only and does not accept all male, all female, or uneven numbered mixed parties.

2. Holidays booked in advance must be paid for in full at least 40 days before the date of arrival, or immediately if your booking is for within 40 days. If not we reserve the right to re-let the unit without notice or charge a £20 late payment fee. Holidays booked within 40 days of the arrival date must be paid for after the submission of your Pitchup.com booking.

3. We only reserve specific pitches if requested as a chargeable extra. If you have particular requirements or require 2 or more pitches/units together we strongly recommend requesting this option when you pay your balance as otherwise no guarantee can be made that booked pitches/units will be together.

4. It is your responsibility to check the details on your booking confirmation are correct and notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival.

5. Unless you notify us of late arrival your pitch or holiday home will only be held until noon the day after the booked arrival date, (provided full payment has been received) at which time it may be re-let without notice.

6. Further details on the cancellation scheme will be provided in your confirmation letter from Hendra. For the cancellation premium Hendra will refund all monies paid (excluding the cancellation and booking fees) provided we receive written confirmation of cancellation of the entire party at least four weeks before the commencement of your holiday. Between four weeks prior to arrival and your arrival date Hendra will refund if cancellation is due to any of the following: death, serious illness or redundancy to a named member of the booked party. The claim must be in writing and accompanied by the relevant documents. Our acknowledgement is evidence of having received your notification

7. In the instance of behaviour detrimental to other holidaymakers, or Hendra property, persons responsible and entire booking will be asked to leave the site without refund.

8. The company reserves the right to terminate any booking at any time.

9. Persons using Hendra and its facilities do so entirely at their own risk and Hendra will not accept liability for the loss or damage to persons and/or property, or accommodation or amenities becoming unavailable due to circumstances beyond our control.

10. There is a charge of £15 for any alteration made to a confirmed booking.

11. If your cheque is returned to us by the bank as unpaid, we will charge a £10 fee to cover the costs incurred.

12. This tariff includes VAT at 5% on electricity and 20% on all other prices. The price of your holiday will be subject to the rate prevailing at the time payment is received and the price of your holiday adjusted accordingly (should rates change). There is a 1.5% fee added for credit card payments.

13. No driving is permitted around the site between midnight and 6am.

14. Our health and safety policy is available for inspection in the Administration office.

15. Condition removed.

16. There may be a charge for pulling vehicles, units, or equipment off pitches, at the owner's risk.

17. A provisional booking can be made which will be held for a maximum of seven days unless otherwise advised.

18. Discounted pool and activity passes must be booked when you pay your balance.

19. Well-behaved dogs are welcome in some Tolcarne caravans and on some touring pitches. We reserve the right to allow dogs in any field. Dogs must be pre-booked and a charge applies. They must be kept on a lead at all times – an exercise area is provided. Hendra reserves the right to refuse certain breeds of dog that it deems inappropriate on a family site.

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