Juliot's Well Holiday Park

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Contact Juliot's Well Holiday Park

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Check in / check out

Touring pitches from 1pm, please vacate by 11am.

Money matters

All prices are based on commencement date and include VAT, where applicable.

All lodge and caravan standard prices are based on per unit.

Cheques payable please to Juliot’s Well Holiday Park. Cheques cannot be accepted within 14 days of arrival.

Cancellation charges

Up to 28 days: loss of deposit
27-15 days: 50% (or loss of deposit, whichever is the greater)
14 days or less: 100%.

Holiday cancellation insurance is strongly recommended.

Amendments

Should you wish to alter your arrangements after we have processed your booking a £30 per unit amendment fee will be charged. However,within 28 days of arrival, higher charges may apply.

Deposits on lodges, static caravans and cottages

All clients will be asked to provide a credit card imprint/deposit on arrival. This will be cancelled/fully refunded on departure subject to any charges for breakages, loss and/or damage, and/or if the unit is left in an unacceptable condition resulting in higher cleaning costs.


Personal bedding and towels

Bedding is included in all units. For caravans please bring your own table linen, tea towels and towels.

NB: these are included in our cottages and lodges.

NB: If there are young children in your family group please provide your own waterproof
mattress cover. Soiled mattresses will result in charges against your credit card/deposit.

Laundry

On site comprising washing machines, tumble driers and ironing facilities, all of which are token-operated.

Pets

Dogs must be kept on a lead at all times in the holiday park and muzzled where necessary.

There are certain exercise areas within the park’s meadows especially for dogs. Details provided on arrival.

Under no circumstances must dogs be left unattended in lodges, cottages or caravans or
on the touring pitches. Owners must take responsibility for the behaviour of their dog(s) as it is important no inconvenience or nuisance is caused to any of our other clients. Failure to comply with site rules will result in expulsion. NB Registered guide dogs for the blind welcome free of charge.

Late arrivals

Prior notice required if you plan to arrive after 8pm. If delayed en route please ring to advise your estimated arrival time.

In fairness to all guests, initial access on arrival day cannot be accepted after 10pm (accommodation) or 8pm (touring pitches) unless in exceptional circumstances. If accommodation is not taken up, without prior notice, by 9am on the day after the scheduled arrival, the management reserve the right to re-let the accommodation.No allowance given for unused accommodation or meals not taken due to temporary absence, including late arrival on or after the first day or early departure on or before the last day.

Swimming pool

Subject to weather conditions our heated swimming pool is open from 20 May until mid September but subject to closure or restricted use in line with any regulations that may be imposed by local authorities at any time or for any other health and safety reason or for maintenance.

NB: There is no lifeguard and all children under 16yrs must be accompanied by an adult at all times.

Disabled customers

We regret that the park is not suitable for clients confined to a wheelchair or with severe walking difficulties.

Loss/damage

Any loss, damage or breakages to site equipment or facilities must be reported to the management. Unless due to normal wear and tear, payment will be required prior to departing
the site.





Health and safety

Guests are requested to notify the management at once of any item that represents a risk to health or safety. In addition, the person who has made the booking undertakes to inform us if any party member is ill and agrees that the accommodation will not be occupied by anyone suffering from or who has recently suffered from any infectious disease, or who has come from a home where there has recently been such an infection.

Visitors

Anyone visiting guests staying on the park are most welcome, however for security and insurance reasons they must first report to the reception.

Conduct

The management reserves the right to decline acceptance of any booking and to expel anyone whose conduct is deemed to be detrimental to the park and the comfort of all other guests.

Our liability

No liability is accepted for any accident or injury to any guest nor for any loss or damage to their property including motor vehicles, however caused.We reserve the right to amend or withdraw any amenity or facility due to operational or safety reasons.Naturally every effort would be made to restore any such loss of facility with a minimum of delay. If any advertised facility is withdrawn or unavailable we will notify you in advance where possible.

Brochure information

All contents have been compiled as carefully as possible to ensure accuracy. If any material changes occur, we will notify you accordingly.

At your service

Juliot’s Well is owned by Urban Mill Ltd, registered office: Juliot's Well Holiday Park. We will do our utmost to ensure everyone enjoys their holiday with us to the full.

Should you have any queries or require further information, please do not hesitate to ask.

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