Tall Trees Leisure Park

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

1. The balance is due by card or cash on arrival.

2. The pitch will be available to the lead booker during the period shown on your confirmation email.

3. The hirer of the pitch must be 18 or older.

4. The pitch is only available for rent by families and responsible couples. The park will not allow all-male or -female parties. Mixed adult groups under 25 are permitted.

5. Strictly NO SMOKING inside site facilities. However smoking is permitted outside. Please discard of cigarettes carefully.

6. The maximum hire period of the pitch allowed is 11 months.

7. The area surrounding the pitch must be kept clean and tidy at all time.

8. In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserve the right to remove any offenders from the park without redress or refund.

9. Please keep noise to a minimum between the hours of 11pm and 7am and show consideration to other holiday makers at all times.

10. Litter and refuse must be disposed of in the designated areas provided by the park.

11. Ball games are to be played in designated areas and not between the caravans, tents and cars.

12. No motorcycles are allowed on the park without permission of the park manager.

13. The use of barbecues is permitted. However, please keep well away from caravans and tents and do not place directly onto the grass.

14. If you bring your dog with you when you stay with us we ask that you keep the dog on a short lead on the park at all times, exercise your dog in the designated areas, clean up after your dog and use the bins provided and do not leave your dog unattended at any time. We reserve the right to require that the owner removes their dog, or any other pet, from the park if it is a nuisance or danger to other guests.

15. Open fires are not permitted.

16. Please consider the use of breathable groundsheets on the grassed areas.

17. The use of generators is not permitted.

18. Cutting or damaging trees and other vegetation is strictly prohibited, this includes tying ropes to, or driving nails into, also climbing of the trees.

19. We cannot be held responsible for any loss or damage to personal property including motor vehicles whether malicious or accidental during your stay.

20. Personal travel insurance is not included in the cost of your holiday and, if required, remains the responsibility of he occupants.

21. It is regretted that no refunds can be given if guests depart prior to the end of the booked holiday. Unless they do so as the result of the breach of some obligation on our part which would justify cancelling the holiday.

22. The prices listed include VAT.

23. If arriving after 8pm, please notify reception as there are security barriers in operation.

24. Every endeavour will be made to allocate guests to the pitch of their choice, however, it must be clearly understood that acceptance of a booking is not conditional on the allocation of a particular pitch.

25. We shall not be liable for the death or injury of any person named in the booking form or for any loss or damage to property of any such person howsoever any such death, injury, loss or damage may be caused otherwise than as a result of our negligence. Your vehicles, their contents and accessories, your luggage and personal belongings are left entirely at your own risk. We will not be held responsible for any loss from or damage to any vehicle from any cause whatsoever other than negligence of the company, or employees. Whilst every care is taken to ensure that the details shown on this website are correct, the company cannot accept responsibility for errors contained therein or the results thereof.

26. If you have a complaint about anything during your holiday please raise it with a member of our staff immediately and if you wish to pursue it following your departure please write to us within 28 days of your departure. However we do suggest that you try and complete a report about the complaint while you are on holiday.

27. This contract is with C and AP Fryett, Tall Trees Leisure Park Ltd, Gull Road, Guyhirn, Wisbech, Cambs, PE13 4ER. A contract exists as soon as you have received your confirmation email and you should please check this carefully to see that it reflects your wishes. Please inform us of any discrepancy within 7 days unless your holiday is to start within 14 days in which case you should inform us within 24 hours.

28. The terms contained in this contract do not affect your statutory rights.

29. We take the wellbeing and safety of our guest very seriously and we ask that you comply with the following: the speed limit on the park is strictly 5 mph. Guest are not allowed to bring lorries or other commercial vehicles on to the park, unless having prior permission from the manager this includes towing vehicles. No recreational vehicles can be used on the site, this includes motorised scooters unless for disabilities reasons. No mechanical or repair work is to be undertaken on the site with the exception of emergency repairs under the supervision of a motoring organisation.

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